Sales Associate - Manhattan, NY

Inditex; New York (NY); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Employee discount 25%

Health benefits

Paid time off

Tuition reimbursement

Uniform provided

Commuter benefits

Job summary

Massimo Dutti USA, Inc. is seeking a brand ambassador in New York to deliver outstanding customer service, stay updated on product news, and support daily store operations. The role emphasizes teamwork, fashion awareness, and proactive engagement with customers.

The position offers an hourly wage of $25.00 with comprehensive benefits and opportunities for growth within the Inditex family. On-site role at our New York store.

Qualifications

• 1 year of experience in fashion retail.
• Deliver a high level of customer service.
• Understand the latest fashion trends.
• Support the cash desk and delivery teams.
• Adhere to all health & safety procedures.

Responsibilities

• Stays updated on product news at customer interaction points: checkout, fitting room, merchandise delivery.
• Knows and correctly executes store operations and layout.
• Provides a good customer experience by attending to customers’ needs.
• Ensures proper and quick restocking; supports merchandise reception.
• Collaborates to achieve the store’s sales goals and communicates with colleagues and supervisors.

Skills

Customer service

Teamwork

Fashion trends

Proactivity

Job description

DetailsBrand · Massimo DuttiLocation · NEW YORK, THE UNITED STATESDescriptionAbout Us: Massimo Dutti was founded in 1985 and was acquired by Inditex in 1991. It now has over 643 stores in more than 78 markets and an online presence in 215 markets. The brand was originally aimed at men's fashion. Starting in 1995, women’s fashion was launched in all its dimensions: from the most urban lines to the more casual. Massimo Dutti has consolidated at all levels as a group with national and international growth and has reached over today. Since September 2006, Massimo Dutti has been fully designing and marketing the following lines: Women: Womenswear, Accessories, Fragrances for Men: Menswear, Accessories, Personal Tailoring, Fragrances. Purpose: You are a brand ambassador. You attend to customer needs, collaborate with colleagues, and support the achievement of store goals. Profile • Passion for fashion and trends. • Friendly and empathetic personality to offer a good customer experience. • Positive and optimistic attitude. • Good communication skills. • Ability to work in a team. • Proactivity and dynamism. • Professional ambition and career projection within the brand. • Represents the brand image. Responsibilities • Stays updated on product news at customer interaction points: checkout, fitting room, merchandise delivery. • Knows and correctly executes store operations. • Familiar with the store layout and sections. • Knows all store devices (checkout, POD, PDA, etc.) and handles applications (ITX Stock, 25, etc.). • Ensures the store’s image is maintained. • Knows the location of all products. • Provides a good customer experience by attending to their needs. Ensures the implementation of the Experience project. • Ensures proper and quick restocking. • Supports merchandise reception if necessary. • Collaborates to achieve the store’s sales goals. • Communicates effectively, openly, and transparently with colleagues and supervisors. • Helps control shrinkage. • Complies with occupational risk prevention and health and safety regulations at work. Requirements: • 1 year of experience in fashion retail. • Deliver a high level of customer service • Support the cash desk and delivery teams • Understand the latest fashion trends • Replenish the shop floor • Adhere to all the health & safety and security procedures • Support other store functions when needed Hourly Rate: $25.00 *Massimo Dutti USA, Inc., in good faith, believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting. This range may be modified in the future. Actual compensation within that range will be dependent upon the individual’s skills, experience, qualifications, and applicable laws. Massimo Dutti USA, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender, gender identity, gender expression, disability, age, citizenship status, veteran status, or any other characteristic protected by applicable federal, state, or local laws. EOE/DFWBenefitsCompetitive pay+We offer competitive salaries eligible for annual increase in addition to great monthly incentives!Growth opportunities+Get inspired and empower your career through endless growth opportunities. We celebrate your contributions through recognition and anniversary perks*.Employee discount+Enjoy 25% discount at all Inditex brands in the US after successful completion of your introductory period.Paid time off+Empowering your career takes balance! This is why we’re proud to offer paid time off to all employees.Tuition & language+We want you to grow with us! We’re excited to offer tuition reimbursement related with your continued education. We also offer FREE language courses!Health benefits+Outstanding health benefits are available to eligible employees; including medical, dental and vision coverage.Uniform+Not sure what to wear? We’ve got you covered – we offer fashion forward uniforms to all employees upon completing the introductory period.Commuter benefits+Save on your commute to work with an array of travel benefits including parking, transit, and bike share.Employee assistant+We want you to feel empowered outside of the workplace too! Through the Employee Assistance Program participants and their families can find piece of mind when seeking emotional support, legal or financial services.Paid parental leave+We offer unparalleled parental leave to eligible employees compromised of 16 weeks of salary continuation an up to one year of job security.Retirement plan+Invest in your future through our lucrative 401(k) plan after one year of service with company matching.Care program+With our back up care service you can be ready for anything life throws your way. Offering child and elder care, discounted tutoring, housekeep, summer camps, STEM learning provider and much more.Pet insurance+We extend our benefits care to include your pets as well, however exotic they may be!Other perks+We offer an abundance of discounts and reduced member rates on a variety of activities; including gyms, travel, entertainment and even your phone bill!Next steps1.Ready to join us? Simply apply, specifying your desired position and sharing details of your relevant experience, availability and preferred working location.2.Once we've found a suitable opportunity for you, you will receive an email with a link to our VideoAsk platform. This will give you the chance to provide further details about yourself!3.If your profile matches one of our current vacancies, we will reach out to arrange an interview. Just bring your brightest smile and be yourself. We're excited to meet you!4.Is it a match? Our team will be in touch again to offer you a position in one of our stores. We can't wait for you to join our team!