Job Description & Responsibilities
Persistent Systems is seeking a Sales Associate to support the day-to-day operations of the company’s Business Development team. The role involves responding to inquiries from current and prospective customers, accepting and entering purchase orders in the ERP system, supporting on-site and/or remote sales employees with training and information requirements, acting as a sales liaison across the company, performing sales data analysis, and preparing presentations and documentation.
Position Responsibilities
- Support the Vice President of Business Development and Business Development Directors to increase business and the efficiency of the Sales function
- Create and maintain records on the operations of the Sales team using Salesforce.com; conduct queries and analysis using Salesforce tools
- Accept and enter all Purchase Orders submitted by Customers into ERP System and maintain KPI of >80% accuracy; keep Customers updated on Order Confirmation, shipping timeline, and any delivery updates
- Enter Estimates via ERP System in support of Customer equipment requirements
- Enforce the data integrity of Salesforce.com for the purpose of forecasting
- Operate within the overall Specialist Team – occasionally provide backup for other Sales Associates, support new hire trainings, share best practices, and collaborate on cross-vertical efforts
- Support exportation of the Wave Relay® system and its components in compliance with all federal laws and regulations
- Support customers in business and sales capacities as required for expansion through direct sales; answer sales phone calls; attend trade shows; email communication
- Act as a liaison between the Sales, Business Development, Operations, and Marketing Functions
- Monitor the performance of the Sales and Business Development functions and design improvement models
- Prepare weekly sales meeting minutes and any follow-ups
- Perform administrative functions including updating calendars and coordinating meetings
- Work closely with the Programs and Contracts team to support customers
- Support Capture Management team in responding to proposals and provide analytical support for new and existing programs
- Lead the planning and preparation for trade shows – will travel to trade shows to support
Job Qualifications & Experience
Minimum Qualifications
- Bachelor’s degree in Business Administration or a related field or equivalent experience
- Prior work/internship experience supporting sales teams and/or in a customer‑facing position
- Experience with project planning and analysis
- Experience with team account budgets and forecasting
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
- Outgoing personality with personal drive to create professional relationships
- Articulate communication skills
- Strong sense of urgency
- Competitive nature
- Must have a United States security clearance or the ability to obtain one
Preferred Qualifications
- Experience supporting technical sales teams
- Experience supporting remote sales teams
- Experience working for a business‑to‑business (B2B) sales organization
- Experience using Salesforce to create opportunities, run queries, manipulate data, and perform analytics
Total compensation for this role can vary from $76,000 to $85,000 a year based on individual qualifications. Eligibility for yearly discretionary bonus. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off (sick time and vacation time); flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and pet discounts.