ASSISTANT STORE MANAGER

BRUNELLO CUCINELLI USA INC; Park Township (MN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid holidays

Paid time off

Job summary

Brunello Cucinelli USA INC is seeking an Assistant Store Manager to lead the sales team and deliver a premium guest experience at a luxury store in Minnesota. You will drive store goals, mentor staff, and manage daily operations in collaboration with the Store Manager.

The role requires 3–4 years in a luxury environment, strong communication, and the ability to network with clients. Competitive compensation and benefits are offered.

Qualifications

• High school diploma required; college degree preferred.
• 3–4 years’ experience in a luxury retail environment.
• Proven ability to meet business goals by driving results through the store team.
• Existing client book or ability to network and cultivate clients.
• Strong verbal and written communication skills.
• Proficiency with POS systems and MS Office Suite, including Outlook and Excel.
• Ability to stand for multiple hours continuously and lift up to 40 pounds without assistance.
• Availability to work a varied schedule each week, including nights and weekends.

Responsibilities

• Maximize selling opportunities to achieve (and exceed) individual and department sales goals.
• Lead and motivate the sales team to provide the highest level of customer service.
• Provide industry-leading customer service, building guest loyalty through the in-store experience.
• Develop events/networking opportunities to grow the local customer base.
• Continuously demonstrate product knowledge and use company resources to deepen understanding of product assortment.
• Manage client interactions using client books and training tools to provide personal assistance to customers.
• Oversee client interactions with Store Manager to ensure tailored, memorable experiences and grow client retention.
• Coordinate staff training programs to enhance product competency, customer service, sales technique, and stock management.
• Complete operational tasks including opening/closing the store and other tasks assigned by Store Manager.
• Assign and prioritize tasks and staff activities daily.

Skills

Leadership

Customer service

Communication

Education

High school diploma

Bachelor's degree preferred

Tools

POS systems

Microsoft Office

Outlook

Excel

Job description

Who you are

Reporting to the Store Manager, the ASM functions as an ambassador of the brand while leading the sales team to offer an exceptional customer experience and meet sales and operational objectives in store. The ASM is accountable for leading their department while supporting the Store Manager in ensuring a highly productive work environment, supporting overall people‑management initiatives of the business, and in the absence of the Store Manager, they are responsible for the success of the business.

Role responsibilities

• Maximize all selling opportunities to achieve (and exceed) individual sales goals and department sales goals for the business
• Manage and motivate the sales team to provide the highest level of customer service in order to achieve maximum sales results
• Provide industry‑leading customer service, building guest loyalty through the in‑store experience
• Develop events/networking opportunities that will continue to grow the customer base, with particular emphasis on building the local market
• Continuously demonstrate product knowledge to enhance sales, using company‑provided resources to deepen understanding of product assortment
• Manage and assist associates with the use of all client‑relationship resources (training tools, client books, etc.) to provide personal assistance to customers
• In connection with the Store Manager, oversee, observe, and give feedback on client interactions, ensuring that each ambassador provides a tailored, personal, and memorable experience aimed at growing client retention
• In connection with the Store Manager, coordinate staff training programs to enhance product competency, customer service, sales technique, and stock management, ensuring these tasks are performed efficiently and effectively
• Complete operational objectives, including opening and closing the store, and other tasks as assigned by the Store Manager
• Assign and prioritize tasks and staff activities each day
• Ensure visual merchandising standards are maintained throughout the day and assist with floor sets and moves as needed
• In the absence of the Store Manager, make decisions that have a positive impact on the business
• Professionally communicate store/company objectives, priorities, and initiatives to team members
• In connection with the Store Manager, monitor the performance of each sales associate and assess their contribution to store revenues
• Carry out year‑end staff evaluations in partnership with the Store Manager
• Act as a brand ambassador, emulating the brand aesthetic and embodying a strong sense of brand philosophy and lifestyle
• Build effective working relationships with colleagues in other stores and with corporate partners
• Follow all company policy and procedure and seek guidance when items are unclear
• Support the Store Manager with onboarding new staff to the team
• Be accountable for all responsibilities, serving as a subject‑matter expert and point of contact for corporate partners

Qualifications

• High school diploma required; college degree preferred
• 3–4 years’ experience in an equivalent role in a luxury environment
• Proven ability to meet business goals by driving results through the store team
• Existing client book or demonstrable ability to network and cultivate clients
• Strong verbal and written communication skills
• Proficiency with POS systems and Microsoft Office Suite, including Outlook and Excel
• Ability to stand for multiple hours continuously and lift up to 40 pounds without assistance
• Availability to work a varied schedule each week, including nights and weekends

EEOC

EEOC Brunello Cucinelli is an equal‑opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

Compensation

Pursuant to the California Pay Transparency Law, the base salary for this position ranges from $90,000 to $120,000. Compensation decisions are based on a variety of factors, including but not limited to relevant skills, training, years of experience related to the role, education, and internal organizational considerations. Compensation may be discussed transparently during the interview process.

Benefits

In addition to base compensation, Brunello Cucinelli offers a competitive benefits package, which includes health and dental insurance, life insurance, disability insurance, a 401(k) plan, paid holidays, a generous paid time‑off policy, and career development opportunities within a dynamic team.