Sales associate

josephjacobjewelers; Nashua (NH); On-site; USD 35,000 - 45,000; Full time

Job summary

josephjacobjewelers in Nashua, New Hampshire, is seeking a competitive Store Sales Associate to enhance customer satisfaction and contribute to company growth. The ideal candidate will have 3+ years of jewelry sales experience and a proven track record in retail sales.

Responsibilities include ensuring high customer satisfaction, maintaining store conditions, managing POS processes, and providing estimates for repairs. A high school degree is required, along with a commitment to excellence and passion for jewelry.

Qualifications

• 3+ years in jewelry sales experience.
• Proven working experience in retail sales.
• Basic understanding of sales principles and customer service practices.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain outstanding store condition and visual merchandising standards.
• Manage point-of-sale processes and obtain payment authorization.
• Provide estimates for jewelry and watch repairs.

Skills

Jewelry sales experience

Retail sales experience

Communication skills

Customer service focus

Education

High school degree

Job description

We are looking for a competitive Store sales associate to help customers identify and purchase products they desire. Duties to include selling, restocking and merchandising. The goal is to provide high class customer service and to increase company’s growth and revenue through sales maximization.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Recommend and display items that match customer needs
• Welcome and greet customers
• Manage point-of-sale processes
• Actively involved in the receiving of new shipments
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all company's policies and procedures
• Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance
• Operate point of sale (POS) and take payment or obtain credit authorization
• Provide estimates for jewelry and watch repairs
• Perform business opening and closing procedures as outlined in Policy and Procedures Guide
• Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, washing windows
• Complete case counts
• Maintain safety and security of location by following all Loss Prevention and Security policy and procedures
• Maintain flexibility to work any shift, including weekends, holidays and overtime

Qualifications

• Must be able to perform the essential functions of this position with or without reasonable accommodation
• 3+ years in jewelry sales experience
• Proven working experience in retail sales
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Track record of over-achieving sales quota
• Solid communication and interpersonal skills
• Customer service focus
• Friendly, helpful, confident and engaging personality
• Basic administration skills
• High school degree
• Commitment to excellence, with a passion for jewelry with a desire to succeed
• Compensation based on experience.