Sales associate

Joseph Jacob Jewelers; West Nyack (NY); On-site; USD 35,000 - 52,000; Full time

Job summary

A retail jewelry store in West Nyack is looking for a competitive Store Sales Associate to help customers identify and purchase their desired products. Key responsibilities include ensuring customer satisfaction through excellent sales service, maintaining store conditions, and managing the point of sale. Candidates should have a proven track record in retail sales and a passion for jewelry. Strong communication and interpersonal skills are essential, and a high school diploma is required.

Qualifications

• Proven working experience in retail sales.
• Track record of meeting or exceeding sales quotas.
• Solid communication and interpersonal skills.
• Track record of over-achieving sales quota.
• Strong communication and interpersonal skills.
• Customer service focus.
• Friendly, helpful and engaging personality.
• Basic administration skills.
• High school degree.
• Preferably 5 years in sales experience.
• Commitment to excellence, with a passion for jewelry with a desire to succeed.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain outstanding store condition and visual merchandising standards.
• Ascertain customers’ needs and wants.
• Operate point of sale (POS) and take payments.
• Receive new shipments.
• Describe product features and benefits accurately.
• Follow company policies and procedures.
• Work with teammates toward store goals.
• Open and close the store as outlined.
• Perform basic housekeeping.
• Maintain safety and security.
• Work flexible shifts including weekends and holidays.

Skills

Retail sales experience

Understanding of sales principles

Communication skills

Customer service focus

Basic administration skills

Engaging personality

Friendly personality

Basic administration

High school degree

5 years in sales

Jewelry passion

Education

High school degree

Job description

We are looking for a competitive Store sales associate to help customers identify and purchase products they desire. Duties to include selling, restocking and merchandising. The goal is to provide high class customer service and to increase company’s growth and revenue through sales maximization.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Recommend and display items that match customer needs
• Welcome and greet customers
• Manage point-of-sale processes
• Actively involve in the receiving of new shipments
• Keep up to date with product informationAccurately describe product features and benefits
• Follow all company's policies and procedures
• Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance
• Operate point of sale (POS) and take payment or obtain credit authorization
• Provide estimates for jewelry and watch repairs
• Perform business opening and closing procedures as outlined in Policy and Procedures Guide
• Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows
• Complete case counts
• Maintain safety and security of location by following all Loss Prevention and Security policy and procedures
• Maintain flexibility to work any shift, including weekends, holidays and overtime
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

• Proven working experience in retail sales
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Track record of over-achieving sales quota
• Solid communication and interpersonal skills
• Customer service focus
• Friendly, helpful, confident and engaging personality
• Basic administration skills
• High school degree
• Preferably 5 years in sales experience
• Commitment to excellence, with a passion for jewelry with a desire to succeed.
• Compensation based on experience.