Sales Associate

josephjacobjewelers; Moorestown Township (NJ); On-site; USD 30,000 - 50,000; Full time

Job summary

josephjacobjewelers is seeking a competitive store sales associate in Moorestown Township, New Jersey. The role focuses on helping customers identify and purchase desired products, while maintaining a high level of customer service.

Ideal candidates will have over 3 years of jewelry sales experience and a strong commitment to customer satisfaction. Responsibilities include managing sales processes, maintaining store conditions, and performing basic housekeeping tasks.

Qualifications

• 3+ years in jewelry sales experience.
• Track record of over‑achieving sales quota.
• Basic understanding of sales principles and customer service practices.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain outstanding store condition and visual merchandising standards.
• Ascertain customers’ needs and wants.
• Provide estimates for jewelry and watch repairs.

Skills

Jewelry sales experience

Retail sales experience

Communication skills

Customer service focus

Basic administration skills

Education

High school degree

Job description

We are looking for a competitive store sales associate to help customers identify and purchase the products they desire. Duties include selling, restocking and merchandising. The goal is to provide high-quality customer service and increase the company’s growth and revenue through sales maximization.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Recommend and display items that match customer needs
• Welcome and greet customers
• Manage point-of-sale processes
• Actively involve in the receiving of new shipments
• Keep up to date with product informationAccurately describe product features and benefits
• Follow all company's policies and procedures
• Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance
• Operate point of sale (POS) and take payment or obtain credit authorization
• Provide estimates for jewelry and watch repairs
• Perform business opening and closing procedures as outlined in Policy and Procedures Guide
• Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows
• Complete case counts
• Maintain safety and security of location by following all Loss Prevention and Security policy and procedures
• Maintain flexibility to work any shift, including weekends, holidays and overtime
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

• 3+ years in jewelry sales experience
• Proven working experience in retail sales
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Track record of over‑achieving sales quota
• Solid communication and interpersonal skills
• Customer service focus
• Friendly, helpful, confident and engaging personality
• Basic administration skills
• High school degree
• Commitment to excellence, with a passion for jewelry with a desire to succeed
• Compensation based on experience.