Sales Associate

Luxottica; Medford (MA); On-site; USD 25,292 - 35,390; Full time

Benefits offered by this job

Bonus plan

Employee discounts

Health care

Retirement savings

Paid time off

Job summary

Luxottica's LensCrafters in Medford, MA is seeking a Sales Associate to provide customers with an exceptional eyewear shopping experience. You will help customers select frames, recommend lenses and coatings, and ensure precise measurements with our optical tools.

The role requires a high school diploma, at least 1 year in retail or customer service, and strong communication skills. The position offers a competitive hourly wage, potential bonus, and employee discounts.

Qualifications

• High School Diploma or GED is required.
• 1+ years experience in retail or customer service.
• Familiarity with point of sale systems, computers and calculators.
• Comfort with adopting new technology and maintaining accuracy.

Responsibilities

• Consistently deliver sales targets and company objectives by cultivating existing relationships and building new ones.
• Utilize optical prescriptions to recommend lenses and coatings.
• Assist customers in frame selection and coordinate frames with measurements.
• Take measurements with appropriate optical tools and consult with an Optician as needed.
• Contribute to a positive store environment and maintain professional relationships with peers and staff.
• Keep displays and inventory clean, attractive and organized.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service experience

Communication skills

Self-motivation

Multi-tasking

Adaptability

Education

High School Diploma or GED

Tools

Point of sale systems

Basic computer skills

Job description

Job Description

General Function

The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time. The role of Sales Associate helps establish LensCrafters as the premier destination for all vision needs in your community.

Major Duties & Responsibilities

• Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
• Utilizes optical prescription to recommend specific lenses and lens coatings.
• Assists patients in the selection of frames and coordinates frames with optical measurements assisting our customers in choosing the perfect vision solution.
• Conducts measurements using appropriate optical tools and consults with Optician as needed.
• Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff (Target Host partners).
• Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized.
• Helps foster an inclusive culture by treating customers and colleagues with respect.

Basic Qualifications

• High School Diploma or GED
• 1+ years experience in retail or customer service
• Familiarity with point of sale systems, computers & calculators with basic phone and math skills
• Embrace new technology & change with high level of accuracy
• Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals
• Strong communication skills (both oral and written)
• Self‑Motivator with a demonstrated ability to multi‑task; ability to respond flexibly in a quickly changing environment

Pay Range: 18.36 - 25.69

In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.