Sales Associate

Once Upon A Child NC; Matthews (NC); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Generous employee discount

Flexible schedule

Career advancement opportunities

Fun, family-oriented environment

Job summary

Once Upon A Child NC is seeking a friendly Sales Associate to join our locally owned resale store in Matthews, NC. You will help customers find kids clothing, shoes, toys and more, process purchases at the POS, and support merchandising and store policies. A positive attitude and reliability are essential for a fast-paced retail setting.

Benefits include a generous employee discount, flexible schedule, opportunities for career advancement, and a fun, family-oriented work environment.

Qualifications

• Friendly, positive attitude and strong customer service skills.
• Ability to multitask in a fast-paced retail environment.
• Basic math and cash-handling skills.
• Attention to detail when evaluating and organizing merchandise.
• Ability to lift up to 20 pounds and stand for extended periods.

Responsibilities

• Greet customers warmly and provide friendly, helpful service.
• Assist customers in finding children’s clothing, shoes, toys, equipment and accessories.
• Process purchases quickly and accurately using the point-of-sale system.
• Explain store policies regarding buying, selling and store credit.
• Sort, tag, and prepare accepted merchandise for the sales floor.
• Maintain organized racks, shelves and displays.
• Keep the store clean, safe, and well-presented.
• Restock merchandise and rotate seasonal inventory.
• Answer customer questions in person or by phone.
• Support promotions, sales events, and seasonal floor changes.
• Work collaboratively with team members to meet store goals.

Skills

Customer service

Multitasking

Cash-handling

Attention to detail

Physical fitness

Tools

Point-of-sale system

Job description

Sales Associate Job Description
Once Upon A Child is a locally owned resale retail store that buys and sells gently used and new kids clothing, shoes, toys, books, furniture, baby equipment and more. We offer gently used, brand name products at a great value!
The Sales Associate is responsible for providing excellent customer service while assisting with buying, selling, and merchandising. This role helps create a friendly and welcoming store environment for our customers and ensures merchandise is organized, clean, and attractively displayed.
Key Responsibilities:

• Greet customers warmly and provide friendly, helpful service
• Assist customers in finding children’s clothing, shoes, toys, equipment and accessories
• Process purchases quickly and accurately using the point-of-sale system
• Explain store policies regarding buying, selling and store credit
• Evaluate incoming items for resale according to store standards
• Sort, tag, and prepare accepted merchandise for the sales floor
• Maintain organized racks, shelves and displays
• Keep the store clean, safe, and well-presented
• Restock merchandise and rotate seasonal inventory
• Answer customer questions in person or by phone
• Support promotions, sales events, and seasonal floor changes
• Work collaboratively with team members to meet store goals

Qualifications :

• Friendly, positive attitude with strong customer service skills
• Ability to multitask in a fast-paced retail environment
• Basic math and cash-handling skills
• Attention to detail when evaluating and organizing merchandise
• Ability to lift to 20 pounds and stand for extended periods
• Previous retail or customer service experience is a plus

What We Offer:

• Generous employee discount
• Flexible schedule
• Career advancement opportunities
• Fun, family-oriented environment