Sales Associate

Wilsons Powersports; Madera (CA); On-site; USD 26,000 - 42,000; Full time

Job summary

Wilsons Powersports in Madera, CA is seeking a friendly Sales Associate to greet customers, understand their needs, and recommend powersports vehicles, accessories, and services. On-site, full-time or part-time, you will guide customers from initial contact through final purchase and help maintain an organized showroom.

You will present features, answer questions, prepare quotes, input sales data into the POS, and collaborate with service and finance teams.

Qualifications

• Customer service and interpersonal skills to build rapport with a wide range of customers.
• Sales skills including consultative selling, negotiating, and closing.
• Basic computer and point-of-sale proficiency for documentation and checkout.
• Knowledge or strong interest in powersports vehicles, accessories, and safety practices.
• Ability to stand for extended periods and move products in showroom; weekend hours may be required.
• Strong organizational skills with attention to detail for follow-ups and paperwork.
• High school diploma or equivalent; retail or dealership experience preferred but not required.

Responsibilities

• Greet customers and understand their needs to recommend vehicles, accessories and services.
• Present product features and benefits; answer questions; prepare quotes.
• Assist customers through the sales process from initial contact to final purchase.
• Maintain a clean, organized showroom and update product displays.
• Ensure accurate documentation of sales activities in the POS system.
• Follow up with prospective and existing customers and collaborate with service and finance teams.

Skills

Customer service

Sales skills

POS system proficiency

Powersports knowledge

Education

High school diploma or equivalent

Tools

Inventory lookup

Email/office suite

Job description

Company Description

Wilsons Powersports is a retail and service business specializing in powersports vehicles and related accessories. Located in Madera, CA, the company serves a diverse community of riders and outdoor enthusiasts. Team members work closely with customers to match them with the right vehicles, gear, and services. The environment is fast-paced, customer-focused, and driven by a passion for powersports and exceptional service.

Role Description

The Sales Associate is a full-time/part-time, on-site role based at our Madera, CA location. This role is responsible for greeting customers, understanding their needs, and recommending appropriate vehicles, accessories, and services. Day-to-day tasks include presenting product features and benefits, answering questions, preparing quotes, and assisting customers through the sales process from initial contact to final purchase. The Sales Associate will maintain a clean and organized showroom, update product displays, and ensure accurate documentation of sales activities in the point-of-sale system. This role also involved following up with prospective and existing customers, collaborating with service and finance teams, and supporting promotional events and dealership marketing activities.

Qualifications

• Customer service and interpersonal skills, with the ability to build rapport and communicate clearly with a wide range of customers.


• Sales skills including consultative selling, negotiating, and closing, preferably in retail or automotive/powersports environments.


• Basic computer and point-of-sale system proficiency, including email, inventory lookup, and digital documentation.


• Knowledge or strong interest in powersports vehicles, accessories, and safety practices, with willingness to learn product details.


• Ability to stand for extended periods, move products within the showroom, and work weekends or extended hours as needed.


• Strong organizational skills and attention to detail to manage multiple customers, follow-ups, and paperwork accurately.


• High school diploma or equivalent; prior retail or dealership experience is preferred but not required.


• Commitment to providing inclusive, respectful service to all customers and working effectively within a diverse team.