Sales Associate

Provincial Senior Living; La Mirada (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Paid holidays

401(k) with company match

Employee Assistance Program

Accident insurance

Job summary

Provincial Senior Living seeks a detail-oriented Sales Administrative Support professional to manage lead entry, reporting, and resident-tour coordination. You will support the sales team with database maintenance, correspondence, and event planning in a community-focused environment.

The role emphasizes strong communication, customer service, and organizational skills, with weekend availability (Tuesday–Saturday) and a passion for serving seniors.

Qualifications

• Associates Degree preferred
• One year experience in a sales administrative support role involving customer service
• Enjoys working with the senior population
• Strong verbal and written communication skills
• Excellent telephone etiquette
• Consummate people skills. Demonstrates talent at interacting effectively with all types of people
• Ability to use Microsoft Word, Outlook and Excel. Ability to use email and the Internet. Ability to use client tracking and design software.
• Proficient organizational skills and must be detail oriented
• Ability to solve problems
• Can define own role, take on responsibilities, and manage priorities with minimal guidance
• Projects a professional and polished image that inspires confidence and trust
• Comfortable working weekends (Schedule: Tuesday-Saturday)

Responsibilities

• Recording new leads and maintaining the sales database
• Providing regularly scheduled reports from the database
• Ensuring model suite(s)/apartment(s) are well maintained and presentable
• Answering telephones; typing, collating and distributing correspondence and other materials
• Organizing, coordinating and assisting in the planning of special events, including weekend events; assisting in prospective resident community tours if needed

Skills

Sales admin support

Customer service

Senior population empathy

Verbal and written communication

Telephone etiquette

People skills

Microsoft Word

Microsoft Outlook

Microsoft Excel

Email and Internet usage

CRM / client tracking software

Organizational skills

Detail oriented

Problem solving

Self-management / prioritization

Professional image

Weekend availability

Education

Associates Degree preferred

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

CRM software

Design software

Job description

Provincial Senior Living proudly manages lifestyle-driven Independent Living communities across the United States, united by a shared purpose to enrich the lives of seniors and Team Members alike. Serving thousands of residents and families in more than 13,000 units, we operate with a deep commitment to our foundational Pillars of Excellence, ensuring personalized care, hospitality, and lasting connection. As part of one of the largest senior living families in the U.S., Provincial communities have earned Great Place to Work® certifications from 2022–2026. Provincial is a place where purpose and culture come together to create meaningful work and extraordinary career pathways. We continually aspire and invest in learning and development opportunities that support our team members' professional growth, helping every team member build a fulfilling and purpose-rich career.

This position has strong advancement opportunities.

About the Opportunity

In this role, you are an important component to the success of our community.

You will perform comprehensive administrative support services for sales, facilitating the daily operations of the sales office and assisting the team in future resident paperwork.

Responsibilities:

• Recording new leads and maintaining the sales database
• Providing regularly scheduled reports from the database
• Ensuring model suite(s)/apartment(s) are well maintained and presentable
• Answering telephones; typing, collating and distributing correspondence and other materials
• Organizing, coordinating and assisting in the planning of special events, including weekend events; assisting in prospective resident community tours if needed

Qualifications:

• Associates Degree preferred
• One (1) year experience in a sales administrative support role involving customer service
• Enjoys working with the senior population
• Strong verbal and written communication skills
• Excellent telephone etiquette
• Consummate people skills. Demonstrates talent at interacting effectively with all types of people
• Ability to use Microsoft Windows, including Word, Outlook and Excel. Ability to use email and the Internet. Ability to use client tracking and design software.
• Proficient organizational skills and must be detail oriented
• Ability to solve problems
• Can define own role, take on responsibilities, and manage priorities with minimal guidance
• Projects a professional and polished image that inspires confidence and trust
• Comfortable working weekends (Schedule: Tuesday-Saturday)

Benefits:

In addition to a rewarding career and competitive salary, Integral offers a comprehensive benefit package.

Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

EOE D/V