Sales Assistant

Integral Senior Living; Hayward (CA); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid Time Off

Job summary

Integral Senior Living in California seeks an organized, energetic team member for a sales support role that also handles sales tasks. You will work with leads, convert them into residents, and support daily sales office operations.

Responsibilities include maintaining the sales database, generating reports, keeping model suites ready, answering phones, coordinating events, and assisting with tours. Prior sales support and great communication with seniors are essential.

Qualifications

• One year experience in a sales support role involving customer service.
• Previous sales experience.
• Enjoys working with the senior population.
• Strong verbal and written communication skills.
• Excellent telephone etiquette.
• Consummate people skills. Demonstrates talent at interacting effectively with all types of people
• Ability to use Microsoft Windows, including Word, Outlook and Excel. Ability to use email and the Internet. Ability to use client tracking and design software.
• Proficient organizational skills and must be detail oriented
• Ability to solve problems
• Can define own role, take on responsibilities, and manage priorities with minimal guidance
• Projects a professional and polished image that inspires confidence and trust

Responsibilities

• Recording new leads and maintaining the sales database.
• Providing regularly scheduled reports from the database.
• Ensuring model suites/apartments are well maintained and presentable.
• Answering telephones and handling inquiries.
• Typing, collating and distributing correspondence and other materials.
• Organizing, coordinating and assisting in the planning of special events.
• Assisting in prospective resident community tours.

Skills

Sales experience

Verbal communication

Written communication

Telephone etiquette

People skills

Organization

Problem solving

Professional image

Tools

Microsoft Word

Microsoft Outlook

Excel

Email & Internet

Client tracking software

Design software

Job description

Integral Senior Living (ISL) proudly manages care and lifestyle-focused Independent Living, Assisted Living and Memory Care communities across California and surrounding areas serving thousands of residents and families throughout the region. Guided by our foundational “Culture Keepers”, we cultivate purpose-driven environments where residents thrive and Team Members feel valued, empowered, and supported.

As part of one of the largest senior living organizations in the nation, our communities have earned Great Place to Work® certifications from 2022–2026. At ISL, purpose fuels every role, culture inspires every team, and continuous growth shapes every career. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

About The Opportunity

If you are an organized, self-starter with a high energy level, willingness to be trained, work hard, possess high integrity, and respect seniors then we would like to speak with you. Integral offers significant opportunities for growth and career advancement. Team Members are encouraged to take responsibility for their own careers. You'll be working with incredible individuals with boundless creativity.

In this role, you are an important component to the success of our community. This position entails both Sales as well as some Sales Support. You will interact with leads and convert leads into Residents of the community through relationship building. The role also is involved with support services for sales, facilitating the daily operations of the sales office and assisting the team in future resident paperwork. Responsibilities include: recording new leads and maintaining the sales database; providing regularly scheduled reports from the database; ensuring model suite(s)/apartment(s) are well maintained and presentable; answering telephones; typing, collating and distributing correspondence and other materials; organizing, coordinating and assisting in the planning of special events, including weekend events; assisting in prospective resident community tours.

Qualifications

• One (1) year experience in a sales support role involving customer service
• Previous Sales experience
• Enjoys working with the senior population
• Strong verbal and written communication skills
• Excellent telephone etiquette
• Consummate people skills. Demonstrates talent at interacting effectively with all types of people
• Ability to use Microsoft Windows, including Word, Outlook and Excel. Ability to use email and the Internet. Ability to use client tracking and design software.
• Proficient organizational skills and must be detail oriented
• Ability to solve problems
• Can define own role, take on responsibilities, and manage priorities with minimal guidance
• Projects a professional and polished image that inspires confidence and trust

Benefits

• In addition to a rewarding career and competitive salary, Integral offers a comprehensive benefit package.
• Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays.
• Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policy.

EOE D/V