Sales Associate

Murgado Automotive Group; Jacksonville (FL); On-site; USD 32,000 - 54,000; Full time

Job summary

Murgado Automotive Group in Jacksonville, FL is seeking a personable Sales Associate to greet guests, understand their vehicle needs, and guide them from initial consultation to delivery. You will conduct product demonstrations, test drives, and explain features, benefits, and pricing options in coordination with the finance team.

Maintain up-to-date vehicle knowledge, follow up with prospects, manage leads in CRM, and support showroom presentation.

Qualifications

• Strong customer service and relationship-building skills.
• Sales and negotiation abilities with consultative selling and closing transactions.
• Basic automotive product knowledge or the ability to learn vehicle features.
• Proficient with CRM systems and dealership software.
• Ability to work on-site in Jacksonville, including evenings and weekends.
• High school diploma required; sales training a plus.

Responsibilities

• Greet guests and determine vehicle needs and preferences.
• Guide customers through the sales process from consultation to delivery.
• Conduct product demonstrations and test drives.
• Explain vehicle features, benefits, pricing, financing options, and warranties.
• Maintain up-to-date product knowledge and follow up with prospects.
• Manage leads using CRM tools and support showroom presentation.
• Collaborate with management, service, and finance to ensure a seamless guest experience.
• Meet individual and team sales goals while adhering to compliance.

Skills

Customer service

Relationship-building

Active listening

Clear communication

Negotiation

Consultative selling

Objection handling

Closing skills

Product knowledge

CRM systems

Time management

Documentation

Sales process

On-site

Evenings/weekends flexibility

Retail/Automotive experience

High school diploma

Driver's license

Education

High school diploma or equivalent

Sales training

Tools

CRM systems

Dealership management software

Email tools

Mobile apps

Job description

Company Description

Murgado Automotive Group is a dynamic, growth-focused automotive organization offering a wide selection of new and luxury pre-owned vehicles, including brands such as Audi, BMW, Mercedes-Benz, Cadillac, Honda, Porsche, Ferrari, and more. The group operates multiple dealerships across Florida, Illinois, New Jersey, and Virginia, providing diverse career opportunities within sales, service, and customer support. Team members benefit from a fast-paced, customer-centric environment with access to premium automotive products and professional development. Murgado Automotive Group emphasizes integrity, performance, and exceptional guest experiences, creating a workplace where driven sales professionals can thrive. The Jacksonville, FL location offers the chance to build relationships with a broad customer base in a competitive and rewarding market.

Role Description

The Sales Associate role is a full-time, on-site position based at our Jacksonville, FL dealership. This role is responsible for greeting guests, understanding their vehicle needs and preferences, and guiding them through the sales process from initial consultation to delivery. Day-to-day tasks include conducting product demonstrations and test drives, explaining vehicle features, benefits, and pricing options, and presenting financing, leasing, and warranty programs in coordination with the finance team. The Sales Associate maintains up-to-date product knowledge, follows up with prospective and existing customers, manages leads using CRM tools, and supports showroom and vehicle lot presentation. The role also involves meeting individual and team sales goals, adhering to compliance and ethical sales practices, and collaborating closely with management, service, and finance departments to ensure a seamless guest experience.

Qualifications

• Strong customer service and relationship-building skills, including active listening, clear communication, and a professional, welcoming demeanor.
• Sales and negotiation abilities, with experience in consultative selling, overcoming objections, and closing transactions in a goal-driven environment.
• Basic automotive product knowledge or the ability and motivation to quickly learn vehicle features, specifications, and competitive advantages.
• Comfort with technology, including CRM systems, dealership management software, email tools, and mobile applications used in the sales process.
• Organizational and time management skills, with the ability to prioritize leads, maintain accurate documentation, and follow structured sales processes.
• Ability to work on-site in Jacksonville, FL, including evenings and weekends as required in a retail automotive schedule.
• Prior experience in retail, hospitality, or automotive sales is preferred but not required; a strong interest in the automotive industry is beneficial.
• High school diploma or equivalent required; additional education or sales training is a plus.
• Valid driver’s license with an acceptable driving record and the ability to safely conduct test drives with guests.