Sales Associate

Massage Envy; Huntersville (NC); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Competitive base pay

Medical insurance for full-time

Dental & Vision insurance

401(k) after 6 months

PTO for full-time

Product discounts

Flexible schedule

Training & development

Employee Assistance Program

Long-term career advancement

Job summary

Massage Envy Huntersville is hiring team members to deliver exceptional customer service and promote Total Body Care. You will educate clients, book services, and drive memberships while maintaining a welcoming, client-focused environment.

We offer competitive hourly pay of $12 with unlimited bonuses and commissions, plus medical, 401(k), PTO, and other insurance options. A flexible schedule and professional training support your growth at Massage Envy.

Qualifications

• Must be 18 years or older.
• High school diploma or equivalent; retail or sales experience preferred.
• Strong math and computer skills with the ability to multitask.
• Excellent people skills and ability to build positive guest relationships.

Responsibilities

• Provide outstanding customer service and make guests feel valued and understood.
• Educate clients on services and memberships; book future services and encourage homecare retail purchases.
• Assist with client scheduling, calls, emails, and inquiries to support clinic flow.
• Grow and retain a client base through in-person and phone/email outreach.

Skills

Customer service

Sales ability

Communication

Multitasking

Numerical skills

Education

High school diploma

Tools

Computer skills

Retail POS systems

Job description

Where Better Careers Begin!

Massage Envy Huntersville

Do you have a passion for helping others? At the Massage Envy Huntersville franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $12/hour plus unlimited bonuses and commissions
• Company contributed medical insurance for full-time team members
• Vision, Dental, Accident, Short-Term Disability, Long Term-Disability and Life insurance also available
• 401(k) retirement plan for all team members after 6 months of employment
• Paid Time Off (PTO) for full-time team members
• Discounted pet insurance through Fetch
• A flexible schedule for a better work/life balance
• In-depth product and service training
• Employee Assistance Program available
• 40% off all products
• Long-term career planning and advancement

Qualified Candidates:

• Must be 18 years or older
• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.