Sales Associate

Bolster Hardware; Harriman (TN); On-site; USD 26,000 - 34,000; Full time

Job summary

Bolster Hardware in Harriman, TN is seeking a Sales Associate to assist customers, stock shelves, and maintain store cleanliness. You will greet shoppers, answer questions, and ensure pricing and merchandising are accurate across departments.

Ideal candidates bring a friendly attitude, strong product knowledge, and a team-oriented approach to everyday store operations. This role offers stable hours and opportunities to grow with the team.

Qualifications

• High School diploma or GED is required.
• Customer-focused mindset with ability to solve problems.
• Friendly, outgoing demeanor and good communication skills.

Responsibilities

• Assist in receiving, stocking, pricing of merchandise.
• Maintain clean, organized sales floor and store presentation.
• Greet customers and provide personalized service to help them find products.
• Handle customer questions and direct to management when needed.
• Support department specialists with price changes and orders.

Skills

Customer service

Product knowledge

Sales skills

Team player

Education

High School or GED

Tools

Forklift operation

Job description

Career Opportunities with Bolster Hardware

A great place to work.

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The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Include the following. Other duties may be assigned.

Customer Service:

• Provide a positive representation of Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store.
• Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations

• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and and merchandise.
• Assist with merchandise resets through the store.
• Provide assistance to Department Specialists, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Operate forklift with proper training.
• Communicate any Store Support Center issue to General Manager for follow up.
• Communicate any merchandising, cost control or sales idea to General Manager.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.

Education/Training:

• High School or GED equivalent.

Experience:

Physical Demands:

• Standing, walking, lifting (up to 25lbs) and climbing.