Sales Associate

Bolster Hardware; Crossville (TN); On-site; USD 24,000 - 32,000; Full time

Job summary

Bolster Hardware in Crossville, TN is seeking a Sales Associate to assist in receiving, stocking, pricing, and maintaining a clean, welcoming store environment.

This role emphasizes friendly customer service, helping shoppers, and applying product knowledge to support sales. A High School diploma or GED is required; you will stand and lift up to 25 lbs as part of daily store duties.

Qualifications

• High School or GED is required.
• Strong customer service and communication skills.
• Ability to learn product knowledge and store layout.

Responsibilities

• Assist customers with purchases and questions.
• Maintain clean and organized sales floor and stockroom.
• Assist with receiving, stocking, pricing, and merchandising.

Skills

Customer service

Communication

Product knowledge

Education

High School diploma or GED

Job description

Career Opportunities with Bolster Hardware

A great place to work.

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The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Include the following. Other duties may be assigned.

Customer Service:

• Provide a positive representation of Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store.
• Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations

• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and and merchandise.
• Assist with merchandise resets through the store.
• Provide assistance to Department Specialists, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Operate forklift with proper training.
• Communicate any Store Support Center issue to General Manager for follow up.
• Communicate any merchandising, cost control or sales idea to General Manager.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.

Education/Training:

• High School or GED equivalent.

Experience:

Physical Demands:

• Standing, walking, lifting (up to 25lbs) and climbing.