Sales Associate

Williams Sonoma; Fairfax Station (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the retail sector is seeking a Sales Associate to deliver exceptional customer service and drive sales in a fast-paced environment. The ideal candidate will possess strong communication skills, a passion for sales, and the ability to work both independently and as part of a team. This role offers a unique opportunity to engage with customers, understand their needs, and provide tailored solutions, all while enjoying a supportive and dynamic workplace culture.

Benefits

Generous employee discount

401(k) plan

Wellness program

Paid vacations and holidays

Health benefits, dental, and vision insurance

Qualifications

• 1-2 years customer service and retail sales experience preferred.
• Ability to lift and mobilize medium to large items up to 75 lbs.

Responsibilities

• Provide excellent customer service and achieve sales goals.
• Assist customers with special services and maintain store standards.

Skills

Customer Service

Sales

Teamwork

Communication

Education

High School Diploma or Equivalent

Job description

About the Role

As a Sales Associate, you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

You’re excited about this opportunity because you will...

• Provide sincere, friendly, and energetic customer service by exemplifying World-Class service standards.

• Achieve established sales and contest goals. Maintain knowledge of current sales and promotions.

• Assist customers with special services including gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.

• Utilize effective selling techniques to build multiple sales and increase productivity.

• Demonstrate comprehensive product knowledge, including features and benefits.

• Efficiently and accurately perform register transactions, including sales, returns, and exchanges.

• Assist in implementation and maintenance of visual merchandise presentation, signage, and lighting.

• Uphold store maintenance and cleanliness standards, straighten, clean, and help maintain stockroom as needed.

• Process, ticket, and restock merchandise as needed.

• Perform other duties as assigned by management.

• Comply with all Company policies and procedures.

Why you will love working at Williams-Sonoma, Inc.

• We’re a successful, fast-growing company with an entrepreneurial vibe.

• A technologically and data-driven business.

• Competitive salaries and comprehensive health benefits.

• We’re at the forefront of tech and retail, redefining technology for the next generation.

• We’re passionate about our internal and external clients and live/breathe the client experience.

• We get to be creative daily.

• A smart, experienced leadership team that wants to do it right and is open to new ideas.

• We believe in autonomy and reward taking initiative.

• We have fun!

We’re excited about you because...

• Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale.

• Succeed in a team environment, while able to work independently & manage your own time.

• Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box.

• Know what questions to ask your customers to understand their personal cooking style & needs.

• Enjoy discovering the customer’s style, lifestyle & story to connect them to the right products.

• Most successful when provided with clearly defined daily sales goals & metrics.

• High school diploma or equivalent preferred.

• 1-2 years customer service and retail sales experience (specialty retail preferred, but not required).

• Proven ability to prioritize and handle multiple tasks simultaneously.

• Ability to be mobile on the sales floor for extended periods, operate POS system, and lift/mobilize medium to large items (up to 75 lbs.) using proper safety techniques.

• Full-time associates should have open availability; casual associates should be available for at least two weekend shifts and one weekday shift, including the entire holiday season (November and December).

*Example: Weekend availability cannot fall on the same day; associates must be available on two separate days (e.g., Friday and Saturday). Alternatively, they can choose to have all three weekend shifts (Friday to Sunday) and none during the week.

Physical Requirements:

• Ability to be mobile on the sales floor for extended periods.

• Ability to operate POS system.

• Ability to lift and mobilize medium to large items, up to 75 pounds, with proper equipment and safety techniques.

Benefits Just for You

Depending on your position and location, here are some highlights:

• A generous discount on all Williams-Sonoma, Inc. brands.
• A 401(k) plan and other investment opportunities.
• A wellness program supporting your physical, financial, and emotional health.
• Paid vacations and holidays (full-time).
• Health benefits, dental, and vision insurance, including same-sex domestic partner benefits (full-time).

WSI will not sponsor immigration cases or employment-based visas for this position. This role is not eligible for relocation assistance.

FOR SF ONLY:

Williams-Sonoma, Inc. is an Equal Opportunity Employer. We consider qualified applicants with criminal histories in accordance with applicable laws, including the San Francisco Fair Chance Ordinance.