Sales Associate

Defense Mechanics Inc; Denton (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k Match

Referral program

Paid vacation

Paid training

Ongoing development

Competitive pay

Annual bonuses

Life insurance

Long-term disability

Vehicle purchase discounts

Long service rewards

Job summary

Defense Mechanics Inc in Denton, TX is seeking a results-driven sales associate to join our family-owned dealership. You will greet customers, understand their needs, and guide them through vehicle options while maintaining a positive, professional presence.

This role rewards a strong work ethic with commission-based pay, benefits, and opportunities for growth. You will follow up with prospects, build lasting relationships, and contribute to the dealership's high CSI and customer satisfaction

Qualifications

• Excellent communication and customer service skills.
• Strong work ethic and self-motivation.
• Ability to work in a fast-paced environment.
• Proficiency with Microsoft Office and basic computer tools.

Responsibilities

• Greet customers and offer assistance or direction in showroom or sales lot.
• Maintain and exceed sales goals as required by dealer.
• Assist customers in selecting the right vehicle by asking questions and listening.
• Explain product features, applications, and dealership benefits to prospects.
• Tour customers through the facility and showcase upgrades or equipment.
• Build long-term relationships and manage customer expectations.
• Report daily activities and sales objectives to Sales Manager.
• Maintain customer database and CRM entries.
• Adhere to CSI and other dealership standards.
• Perform other duties as requested.

Skills

Customer service

Communication

Self-motivated

Punctuality

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Job DescriptionJob Description

We are company that cares about our employees and we work to ensure your continued growth and success. We are a family owned and operated dealership in Dallas for over 30 years with an outstanding culture and growing team.

If you feel you would be a great fit with our amazing team, please carefully review what we have to offer, and what we expect from our employees below:

About Us

• Family Owned and Operated – We Treat You As A Member Of The Family, Not A Number
• Outstanding Culture, Facilities and Work Environment
• Your Work/Life Balance Is Very Important To Us
• Hands On Management Staff
• We Believe In Promoting From Within
• Opportunity for Your Career Growth

Benefits

• Excellent Medical, Dental & Vision Plans With Company Contribution Towards Premiums
• 401k Company Match (Fully Vested After 5 Years Of Employment)
• Referral / Bonus Program
• Paid Vacation
• Paid Training for Technicians
• Ongoing Training and Development
• Competitive Compensation
• Annual Bonuses Paid At End Of Year
• Company Provided Life Insurance
• Company Provided Long Term Disability
• Discounts On Vehicle Purchases, Parts and Service
• Length Of Company Service Recognition Includes Rings, Diamonds & Even A Rolex Watch For 25 Years Of Service

RESPONSIBILITIES

• Approach, Greet, and Offer Assistance or Direction To Any Customer Who Enters The Dealership Showroom or Sales Lot
• Maintain and/or Exceed Sales Goals As Required By Dealer
• Assist Customers In Selecting The Right Vehicle By Asking Open-Ended Questions and Listening Carefully To Their Needs
• Explain Product Performance, The Application Process, Technology and Dealership Benefits To All Prospects
• Take All Guests On A Tour Of The Facility
• Describe Upgrades, Accessories and Optional Equipment Available for Customer Purchase
• Build Strong Rapport With Customers and Work To Develop Long-Term Relationships
• Work To Efficiently and Successfully Overcome Objections, Close Sales, and Perform All Steps Of The Sales Process In Accordance With Dealership Requirements
• Report To Your Sales Manager On A Daily Basis Regarding Your Contact and Sales Objectives, Planned Activities, Reviews, and Analysis Of Prospects
• Manage Your Customer Database and Contact In The Provided CRM (Client Relationship Management) Tools
• Maintain Requirements for Acura CSI (Customer Satisfaction Index)
• Other Duties or Tasks As Requested or Required

REQUIREMENTS

• Prior Automotive Experience Preferred
• Comfort Level With Commission Based Pay Structure
• Minimum High School Diploma or GED Equivalent Required
• Valid Driver's License
• Proficiency With Standard Microsoft Software and Ability To Learn Other Computer-Based Tools for Client-Facing and A Majority Of Roles
• Excellent Communication and Customer Service Skills
• Professional Appearance and Work Ethic
• Self-Motivated
• Ability To Work In A Fast Paced Environment
• Solid Work Ethic Around Attendance and Punctuality
• Complete A Pre-Employment Drug Screen and Background Check