Sales Associate

Genesis Health Clubs; Clive (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Job summary

Genesis Health Clubs seeks a member services associate to provide information about club facilities, programs, and pricing to prospective members and educate current and potential members on the benefits of regular exercise.

The role supports sales goals, assists in member retention, and requires a professional demeanor, cash handling experience, and CPR certification (or plan to obtain within 60 days). Weekend/evening shifts and holidays are required.

Qualifications

• Availability to work weekends and evenings and holidays.
• Experience in cash handling and credit cards.
• Customer service oriented with strong communication.
• Must hold CPR certification or obtain within 60 days of start date.

Responsibilities

• Assist in maintaining profitability through new member sales and retention.
• Meet daily and weekly sales quotas.
• Achieve prospecting goals and maintain records.
• Ensure documentation is completed timely.
• Attend sales and staff meetings and events.
• Collaborate with retention teams to drive participation in the facilities.

Skills

Customer service abilities

Cash handling

Team collaboration

CPR Certification

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Health insurance

This position provides information and guidance to prospective members regarding club facilities, programs, membership procedures and pricing, in addition to educating current, new and potential members on the benefits of regular exercise.

Duties and Responsibilities:

• Assist in maintaining the profitability of the company through new members sales and retention
• Meet daily and weekly minimum requirement on sales quotas
• Meet prospecting requirements and sales goals
• Ensures that all required documentation is completed in a timely manner
• Attend and participate in scheduled sales meetings.
• Attend all staff and club meetings and events
• Ability to thrive in a competitive, goal-driven environment
• Works closely with retention departments to ensure high participation in the facilities
• Establish and maintain professional relationships with staff
• Ability to respond quickly and appropriately to emergency situations
• Preform other duties and assignments as necessary or required

Expectations:

• Present a professional demeanor at all times when representing the Genesis Health Clubs
• Provide input in developing strategies to support goals and objectives
• Ability to respond to common inquiries or complaints

Job Requirements:

• Available to work weekends and evenings and holidays
• Must hold current CPR certification or obtain within 60 days of start date
• Ability to work well with others
• Experience in cash handling and credit cards
• Customer service abilities

Physical Requirements:

• Ability to stand for long periods of time
• Ability to lift up to 35 pounds
• Ability to communicate with guests and other associates, including reading, writing and speaking