Sales Associate

Chaintrax Cyber; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

Chaintrax Cyber seeks a Sales Associate for our Chicago in-office team. You will support the sales cycle, nurture prospects, and help close deals for ransomware incident response and cybersecurity services. You’ll coordinate demos, manage CRM data, and align with marketing to optimize lead quality.

The role requires 1–3 years of sales or BD experience and a Bachelor’s degree or related equivalent. Strong communication and a collaborative, data-driven mindset are essential.

Qualifications

• 1–3 years of professional experience in sales or business development.
• Bachelor’s degree in Business, Communications, Marketing, IT, or related discipline (or equivalent experience).
• Ability to reside in the Chicagoland area for regular in-office workdays.

Responsibilities

• Support the sales process to generate qualified opportunities and nurture prospects.
• Assist in closing deals for ransomware incident response and cybersecurity services.
• Schedule product demonstrations and coordinate with subject matter experts for technical consultations.
• Maintain CRM records and contribute to pipeline development.
• Collaborate with marketing to improve lead quality and campaigns.

Skills

CRM software

Lead qualification

Pipeline management

Communication skills

Cold calling

Sales analytics

Team collaboration

Education

Bachelor’s degree in Business/Marketing/IT

Tools

HubSpot

Salesforce

Google Workspace / Microsoft 365

LinkedIn Sales Navigator

Job description

Bring your expertise to a team focused on solving complex challenges across blockchain investigations, cybersecurity, and financial crime.

Chicago In Office

Job Summary & Objectives

The Sales Associate will play a key role in supporting the sales process to generate qualified opportunities, nurture prospects, and assist in closing deals for Chaintrax Cyber’s ransomware incident response, secure cryptocurrency settlements, crypto crime investigations and related cybersecurity services. This role provides direct exposure to high-value B2B sales in a niche, high-demand industry, with opportunities to collaborate closely with marketing and management.

Core Duties & Responsibilities

• Prospect and identify potential clients through outbound efforts (cold calling, LinkedIn outreach, email campaigns) and inbound lead qualification from marketing sources.
• Qualify leads by understanding client needs, pain points related to cyber threats/ransomware, and fit for Chaintrax Cyber’s solutions; conduct initial discovery calls and needs assessments.
• Build and maintain relationships with prospects and existing contacts via phone, email, video meetings, and LinkedIn to move opportunities through the sales pipeline.
• Schedule and support product demonstrations, webinars, or technical consultations with subject matter experts (e.g., incident response or forensics teams).
• Maintain accurate records of interactions, opportunities, and pipeline status in CRM tools (e.g., HubSpot, Salesforce, or similar).
• Assist in preparing proposals, quotes, and sales materials tailored to enterprise clients, ensuring alignment with regulatory and compliance standards.
• Collaborate with marketing to provide feedback on lead quality, campaign effectiveness, and market insights from client conversations.
• Conduct basic market research on cybersecurity trends, ransomware incidents, target industries, and competitor activities to inform outreach strategies.
• Track sales metrics, prepare weekly activity reports, and contribute to team goals for lead generation and pipeline development.
• Participate in industry events, virtual conferences, or networking opportunities to expand reach and generate new leads.

What We’re Looking For

• Strong verbal and written communication skills with the ability to articulate complex technical concepts (cybersecurity, ransomware, cryptocurrency) in clear, executive-friendly language. Proficiency with sales tools: CRM software (e.g., HubSpot, Salesforce), LinkedIn Sales Navigator (or similar), email outreach platforms, and basic productivity tools (Google Workspace/Microsoft 365).
• Familiarity with B2B sales concepts, lead qualification, and pipeline management is highly desirable.
• Genuine interest in fintech, cybersecurity, cryptocurrency, or incident response (prior knowledge not required, but enthusiasm for the space and willingness to learn quickly is essential).
• Detail-oriented, organized, and able to manage multiple prospects and tasks in a fast-paced environment.
• Self-starter with a collaborative mindset, resilience in handling rejection, and a drive to meet targets.
• Must reside in the Chicagoland area (Chicago metro region) for regular workdays and in-office meetings.

Experience

• 1–3 years of professional experience in sales, business development, inside sales, or a related field (internships or entry-level roles count toward experience).
• Bachelor’s degree in Business, Communications, Marketing, Information Technology, or a related discipline (or equivalent experience).

Key Competencies & Skills

• Experience with sales enablement or automation tools.
• Basic understanding of cybersecurity concepts, ransomware threats, or compliance-heavy industries (e.g., cryptocurrency, financial services, regulated fintech).
• Prior exposure to cold calling, email prospecting, or virtual selling in a tech/B2B context.
• Comfort with data-driven sales approaches and analyzing basic metrics.