Sales Associate

Lands' End, Inc.; Burlington, Northern (MA, KY); Hybrid; USD 21,000 - 24,000; Part time

Job summary

Lands' End, Inc. Burlington store is seeking a part-time Sales Associate to deliver exceptional service and product expertise. You will assist customers, maintain visual standards, and support sales goals in a fast-paced environment.

This role offers approximately 25 hours per week at $17.00 per hour, with opportunities to upsell and enhance the shopping experience while upholding brand standards.

Qualifications

• Excellent selling skills.
• Ability to communicate effectively with customers and staff.
• Willingness to receive feedback and adapt.

Responsibilities

• Drives sales using consultative selling to identify needs and propose outfits and related items.
• Provides exceptional customer service; greets customers and tailors attention based on foot traffic and interests.
• Familiar with Lands’ End website to assist customers when items aren’t in-store.
• Processes transactions efficiently using POS/online systems, including returns and exchanges.
• Keeps up with Lands’ End products and fashion trends to boost sales and service quality.
• Performs markdowns and promotions as needed.
• Maintains stock and adheres to visual brand standards.

Skills

Excellent selling skills

Effective communication

Feedback receptiveness

Flexibility

Product knowledge

Job description

COSBurlingtonMall MA #832
75 Middlesex Turnpike
Ste 1520
Burlington, MA 018035384, USA

COSBurlingtonMall MA #832
75 Middlesex Turnpike
Ste 1520
Burlington, MA 018035384, USA

As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position enhances the experience of our customers and drives profitable sales by providing product expertise and advanced selling skills. Sales Associates also assist in ensuring that both store and visual brand standards are being met. We are hiring at $17.00 per hour.

Positions are part-time, approximately 25 hours per week.

Job Responsibilities:

• Drives sales by utilizing approved consultative selling practices to identify
• customer needs and provide appropriate solutions; this can include suggesting
• outfitting options and related items to generate multiple unit sales, providing
• fitting room assistance, and participating in customer outreach activities
• Provides highest degree of customer service; including courteously,
• conversationally greeting customers, adjusting individual customer attention
• based on store traffic, suggesting solutions based on customer interests and
• needs
• Maintains knowledge of Lands’ End website navigation and leverages this
• option for customer solutions when the product is not available in the store
• Processes customer transactions efficiently using the POS and online system,
• including sales, returns, exchanges, etc. in accordance to authorized
• procedures
• Maintains knowledge of Lands’ End products and services, along with current
• fashion trends to enhance level of customer service and generate sales
• Performs markdown and other promotional activities as needed
• Responsible for stock replenishment and adhering to visual brand standards.

Qualifications:

• Excellent selling skills
• Ability to communicate effectively with customers and fellow employees
• Ability to receive feedback and take action when appropriate
• Ability to follow written and verbal instruction and meet deadlines on projects/tasks
• Flexible and adaptable to change
• Knowledge of Lands’ End merchandise is strongly preferred
• Previous experience in retail strongly preferred
• Availability and flexibility to work varied hours to support the needs of the business
• Ability to stand for long periods of time
• Ability to lift boxes up to 40 pounds

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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