Sales Associate

Lands' End; Burlington (MA); On-site; USD 19,000 - 28,000; Part time

Job summary

Lands' End is hiring a Sales Associate for our Burlington, MA location. This part-time role (~25 hours/week) offers $17.00 per hour and focuses on delivering exceptional customer service, product expertise, and selling skills to drive store sales.

You will maintain brand standards, assist customers in outfitting and sizing, and handle transactions efficiently using the POS and Lands' End systems. Prior retail experience is preferred in a dynamic, fashion-forward environment.

Qualifications

• Strong sales abilities with a customer-first approach.
• Excellent communication with customers and team.
• Flexible and able to adapt to changing shifts.
• Able to stand for long periods during shifts.
• Able to lift boxes up to 40 pounds as needed.

Responsibilities

• Drive sales using consultative selling; identify customer needs.
• Suggest outfitting options and related items to increase sales.
• Assist with fitting rooms and customer outreach activities.
• Provide courteous, knowledgeable customer service and brand standards.
• Process transactions accurately with POS and online systems.
• Maintain product knowledge and fashion trends to upsell.
• Replenish stock and support visual brand standards.

Skills

Excellent selling skills

Effective communication

Flexibility

Stand long periods

Lift 40 pounds

Availability for varied hours

Job description

COSBurlingtonMall MA #832
75 Middlesex Turnpike
Ste 1520
Burlington, MA 018035384, USA

COSBurlingtonMall MA #832
75 Middlesex Turnpike
Ste 1520
Burlington, MA 018035384, USA

As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position enhances the experience of our customers and drives profitable sales by providing product expertise and advanced selling skills. Sales Associates also assist in ensuring that both store and visual brand standards are being met. We are hiring at $17.00 per hour.

Positions are part-time, approximately 25 hours per week.

Job Responsibilities:

• Drives sales by utilizing approved consultative selling practices to identify
• customer needs and provide appropriate solutions; this can include suggesting
• outfitting options and related items to generate multiple unit sales, providing
• fitting room assistance, and participating in customer outreach activities
• Provides highest degree of customer service; including courteously,
• conversationally greeting customers, adjusting individual customer attention
• based on store traffic, suggesting solutions based on customer interests and
• needs
• Maintains knowledge of Lands’ End website navigation and leverages this
• option for customer solutions when the product is not available in the store
• Processes customer transactions efficiently using the POS and online system,
• including sales, returns, exchanges, etc. in accordance to authorized
• procedures
• Maintains knowledge of Lands’ End products and services, along with current
• fashion trends to enhance level of customer service and generate sales
• Performs markdown and other promotional activities as needed
• Responsible for stock replenishment and adhering to visual brand standards.

Qualifications:

• Excellent selling skills
• Ability to communicate effectively with customers and fellow employees
• Ability to receive feedback and take action when appropriate
• Ability to follow written and verbal instruction and meet deadlines on projects/tasks
• Flexible and adaptable to change
• Knowledge of Lands’ End merchandise is strongly preferred
• Previous experience in retail strongly preferred
• Availability and flexibility to work varied hours to support the needs of the business
• Ability to stand for long periods of time
• Ability to lift boxes up to 40 pounds

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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