Sales Associate

Lavidamassagebrightonmi; Brighton (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free and discounted massage program

Supplemental health and disability insurance

Job summary

Lavidamassagebrightonmi in Brighton, MI, is seeking a Sales Associate to provide excellent service to members and guests. The role involves answering calls, selling memberships, and maintaining cleanliness at the reception area. Ideal candidates should have sales experience, effective communication skills, and a general knowledge of massage services. The position offers base pay, commissions, and benefits like discounted massage programs.

Qualifications

• Sales experience is a major plus.
• Ability to effectively communicate with members/guests.
• Must be customer service and sales-oriented.
• Possess general knowledge of massage and esthetics services.
• Maintain client confidentiality.

Responsibilities

• Provide excellent service to members/guests.
• Answer calls, set appointments, greet members.
• Communicate member concerns to manager.
• Sell retail items and memberships.
• Maintain cleanliness of therapy rooms.

Skills

Customer service skills

Sales experience

Effective communication

Knowledge of massage services

Job description

• Provide EXCELLENT service to members/guests that ensures ongoing sales and high levels of customer satisfaction
• Answering phone calls, setting appointments, and greeting members/guests upon arrival.
• Communicate and promote the value of the Benefits Program to our guests.
• Communicate member concerns to manager.
• Sell retail items and enhancement services along with memberships.
• Stay updated on retail products and promotions.
• Assist in maintaining a professional front desk and reception area.
• Assist in administrative tasks and follow policies, procedures, and directions.
• Assist in maintaining the cleanliness of therapy rooms, common areas, and storeroom.
• Other duties may be required as assigned.

Requirements:

• SALES experience is a major plus.
• Ability to effectively communicate with members/guests on membership benefits and center policies/procedures.
• Ability to work cohesively with others in a fun environment.
• Must be customer service and sales-oriented and able to communicate effectively with guests, center management, and Therapist/Esthetics staff.
• Possess general knowledge of massage and esthetics services.Able to work flexible days and hours (NIGHTS AND WEEKENDS).
• Maintain client confidentiality.

Benefits for the Sales Associate

• Compensation includes base pay and sales commission.
• Free and discounted massage program.
• Supplemental health and disability insurance available.