Sales Associate

Range-US; Berrytown (KY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision health ...

Unlimited Shooting – Free Classes

Discounts & rewards program

Paid training

Job summary

Range USA, the nation’s largest operator of indoor shooting ranges, seeks a Sales Associate to deliver exceptional customer service and product knowledge. You will greet customers, help them choose the right experience, and guide them through the purchase to ensure a complete package.

The role requires a willingness to learn compliance rules and safety procedures while supporting open hours and flexible scheduling.

Qualifications

• 1-2 years of customer service sales experience in a specialty retail setting.
• Ability to understand and follow complex compliance regulations.
• Flexible schedule including nights, weekends and holidays.

Responsibilities

• Greet customers and facilitate the customer experience.
• Convert customers to buyers by asking for the sale.
• Inform customers of services, discounts, offers and promotions.
• Maintain range safety processes and rental procedures.
• Assist with ecommerce order picking and in-store support.

Skills

Customer service

Sales experience

Compliance knowledge

Education

High School Diploma or equivalent

Job description

Sales AssociateRange USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.Position detailsPosition titleSales AssociateReports toStore LeaderClassificationFull-Time / Non-Exempt / HourlyPosition overviewThe Sales Associate role ensures every single Range USA customer is provided the assistance and knowledge to fulfill the experience they are seeking by being proficient in product knowledge, selling skills and operations. The main responsibility of the Sales Associate is to convert Range USA customers to buyers with sales that fulfill the desired experience.Core values alignment:Curious — ask questions, find and solve problemsPassionate — care deeply about the brand, team, and customersDo it Right — take pride in accuracy and credibilityService — put others above ourselvesKey responsibilitiesCommitment to the mission of Range USA by providing the easiest and best customer service in the USA.Provide outstanding customer service that is dedicated to exceeding customer expectations and fostering lasting relationships.Greet customers and facilitate the customer experience.Convert Range USA customers to buyers by asking for the sale to fulfill desired experience.Ensure our customers leave with the complete package supporting their main purchase. Inform customers of Range USA services, discounts, exclusive offers, sales, and promotions.Conduct range customer check-in in an efficient and friendly manner.Maintain the range timer for proper tracking of customer timeEnsure an efficient and compliant range firearm rental processUtilize radios to communicate with Range Safety Officer regarding safety and customer issuesAnswer customer questions regarding product pricing, features, benefits, and availability.Maintain compliance with all involved government agencies including 4473 and background check processes.Remain up to date on new product and industry news.When acting as an ecommerce picker, the pickup dashboard must be checked every hour, and any new orders should be picked.Desired skills & experienceHigh School Diploma or equivalent preferred1-2 years of customer service sales experience, preferably within a specialty retail environment.Ability to understand, recall and follow complex compliance regulations and the ability to work with highly confidential information.Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends, and holidays.Must be 21 years of age.Employee benefitsMedical, Dental, and Vision health insurance (Full-Time)Unlimited Shooting – Free ClassesIndustry-leading online and in-store discountsManufacturer rewards and points programNo firearm experience needed — we offer paid training