Sales Associate

Boxlunch; Allen (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

BoxLunch in Allen, TX is seeking a Hot Topic Sales Associate who loves music and pop culture. You will deliver outstanding customer service, help fans find merch, stock and merchandise the store, and share your fandom knowledge to elevate the in-store experience.

You'll manage the sales floor, operate the register, assist with planograms, and communicate fashion trends to management while helping prevent theft and keeping stock rooms tidy. Team spirit and prior retail experience help you thrive.

Qualifications

• Previous retail experience is helpful
• Must be at least 16 years old
• Excellent guest service and teamwork

Responsibilities

• Provide an amazing shopping experience to encourage repeat visits and showcase product knowledge
• Cover the sales floor zone and keep areas visually up to standards
• Operate the register to process transactions and drive add-on sales
• Assist with planogram changes, store maps, fixtures and merchandising mix
• Share fashion and music trend information with management and HQ partners
• Help prevent theft and maintain store security and organization
• Foster team spirit and collaborate with colleagues to get tasks done
• Take on any other duties as assigned by the Store Leader

Skills

Customer service

Sales skills

Job description

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.

• Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force
• Cover the sales floor zone and ensure that assigned areas are up to visual standards
• Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup Assist with planogram changes including store map, wall, fixture, & merchandising mix
• Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners
• While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft
• Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy
• Smells like Team Spirit – you love communicating and working as a team to get the job done
• Any other activities as assigned by your Store Leader
• Previous experience working in a retail environment. If you love music and pop culture, you're in the right place!
• Superpowers in providing customer service and selling
• You'll have to be at least 16 years of age to join the fandom force
• Avenger-like collaboration and communication skills
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds