Sales Associate

Stivers Automotive Group; Alabama; On-site; USD 35,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, vision insurance

Paid time off

Training programs

Job summary

Stivers Ford Lincoln in Alabama is seeking a motivated Salesperson to join our team. You will greet customers, demonstrate Ford vehicles, and guide them through the sales process including financing options and closing the sale.

You should have excellent communication, interpersonal and customer service skills, a positive attitude, and the ability to learn product information quickly. Training is provided and performance-based incentives reward strong contributors.

Qualifications

• Previous automotive sales experience preferred, training provided.
• Excellent communication, interpersonal, and customer service skills.
• Positive, enthusiastic and self-motivated with a drive to succeed.
• Valid driver’s license with a clean driving record.
• Ability to learn product information quickly.
• Basic computer skills and use of dealership software.

Responsibilities

• Greet customers and understand their vehicle needs.
• Demonstrate Ford knowledge and educate customers.
• Guide customers through sales process including financing.
• Build relationships to encourage repeat business.
• Meet or exceed sales targets and performance metrics.
• Follow up with customers post-sale.

Skills

Customer engagement

Product knowledge

Sales process

Relationship building

Market research

Goal achievement

Follow-up

Communication

Interpersonal skills

Customer service

Ford knowledge

Tools

CRM software

Dealership software

POS system

Job description

Job Description

About Us: At Stivers Ford Lincoln we pride ourselves on providing exceptional service and a comprehensive selection of Ford vehicles & used vehicles. Our dedicated team is committed to delivering a top-notch customer experience and helping clients find the perfect vehicle to meet their needs. We are seeking a motivated and enthusiastic Salesperson to join our team and contribute to our continued success.

Job Description:

Key Responsibilities:

• Customer Engagement: Greet customers warmly and engage them in meaningful conversations to understand their vehicle needs and preferences.
• Product Knowledge: Demonstrate in-depth knowledge of Ford vehicles, including features, specifications, and benefits, to effectively educate and inform customers.
• Sales Process: Guide customers through the entire sales process, including vehicle selection, test drives, financing options, and closing the sale.
• Relationship Building: Build and maintain strong relationships with customers to encourage repeat business and referrals.
• Market Research: Stay updated on industry trends, competitive products, and market conditions to provide valuable insights and recommendations to customers.
• Goal Achievement: Meet or exceed sales targets and performance metrics set by the dealership.
• Follow-Up: Conduct follow-up calls and communications with customers to ensure satisfaction and address any post-sale concerns.

Qualifications:

• Experience: Previous experience in automotive sales is preferred but not required. Training will be provided.
• Skills: Excellent communication, interpersonal, and customer service skills. Ability to build rapport and create a positive sales experience.
• Knowledge: Strong interest in Ford vehicles and the automotive industry. Ability to quickly learn and adapt to new product information.
• Attitude: Positive, enthusiastic, and self-motivated with a strong desire to succeed and drive sales.
• Technical Proficiency: Basic computer skills and the ability to use dealership software and tools effectively.
• License: Valid driver’s license and a clean driving record.

What We Offer:

• Competitive Salary: Base salary plus commission and performance-based incentives.
• Benefits: Health, dental, and vision insurance, retirement plan options, and paid time off.
• Training: Comprehensive training programs and ongoing professional development.
• Work Environment: A supportive and dynamic team environment with opportunities for career growth.

Stivers Ford Lincoln is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.