Sales Assistant - Houston

Clayton Homes (New); Minnesota; On-site; USD 45,000 - 55,000; Full time

Job summary

Clayton Homes (New) in Minnesota is seeking a dedicated Sales Support Specialist to assist the sales team by fostering client relationships and capturing residential new home sales. This full-time position requires providing exceptional customer service and performing administrative tasks throughout the sales contract process.

The ideal candidate will have an HS diploma, excellent communication skills, and high proficiency in MS Office. Responsibilities include preparing competition reports and scheduling appointments while ensuring a customer satisfaction rating of 90% or higher.

Qualifications

• Must communicate effectively about product offerings, building processes, and financing.
• Ability to work evenings and weekends as needed.
• Multitasking skills for various projects and deadlines.

Responsibilities

• Provide customer service to guide prospects/buyers.
• Prepare accurate sales and competition reports.
• Schedule appointments for sales consultants.

Skills

Excellent communication

Organization

Attention to detail

High proficiency in MS Office

Team oriented

CRM systems familiarity

Education

HS diploma or equivalent

Job description

Position Summary

Help the sales team in fostering client relationships and capturing residential new home sales by demonstrating product features and providing relative information to potential home buyers. Provides administrative support throughout the sales contract process.

Duties / Responsibilities

• Provide extraordinary customer service and must completely understand and effectively communicate all product offerings, building processes, financing plans, and mortgage process to help guide prospects/buyers.
• Prepare various reports accurately and completely including competition reports for all the company’s competitors in their division, Sales and Traffic reports for the communities.
• Answer telephones and schedule appointments for sales consultants.
• Greet potential home buyers and provide community brochures/information.
• Collate sales materials including brochures and literature; maintain appropriate supplies.
• Ensure model home is clean and orderly (remove all trash, stock fridge, etc.), and perform timely opening and closing with complete checklist.
• Assist Sales Professional with various activities including but not limited to updating CRM systems.
• Maintain a customer satisfaction rating of 90% or above.

Qualifications

• HS diploma or equivalent required.
• Excellent communication, organization, attention to detail, and diligence in following up with leads.
• Must be able to work evenings as needed as well as weekends.
• High proficiency in MS Office, especially Excel and PowerPoint.
• High standards of conduct, efficiency and productivity.
• Ability to effectively multitask, handling various projects and deadlines simultaneously.
• Great communication skills with internal and external customers.
• Must be team oriented, motivated.
• Professional attire and appearance required.
• Familiarity with CRM systems and practices is a plus.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job primarily operates on-site at home construction communities and in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The noise level at each community may be loud regularly.

Physical Demands

• Regularly required to talk or hear, stand, sit, walk, use hands and reach with hands and arms.
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type / Expected Hours of Work

This is a full-time, nonexempt position. The anticipated work schedule for this position will be set during normal Call Center hours of operation and determined by business need.

Travel

Must be willing to travel dependent on company need to all Brohn locations.

Other Duties

Other duties may change at any time with or without notice.

EEO Statement

Brohn is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.