Sales Assistant

AlphaGraphics North Austin; San Antonio (TX); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Hourly pay (17.00 – 20.00)

Paid Time Off (PTO)

Holidays and Birthday

Company subsidized health/dental/vison

401(k) with company match

Professional development

Job summary

AlphaGraphics NW San Antonio is seeking a highly organized, customer-focused Full-Time Entry-Level Sales Assistant to support inside and outside sales. You will interact with customers, streamline print order workflows, receive digital files, and assist from initial inquiry to final delivery in a fast-paced print and marketing environment.

This role offers hands-on training, exposure to design, production, and regional operations, with opportunities to advance into Inside Sales, Account

Qualifications

• Excellent written and verbal communication skills.
• High level of organization with attention to detail.
• Proficient in Microsoft Office; quick to learn print software.
• Collaborative mindset; able to support colleagues across departments.
• Experience in customer service or retail is a plus but not required (training provided).

Responsibilities

• Serve as first point of contact for client inquiries via phone, email, and front desk.
• Review quotes, collect project details, and route requests for the sales team.
• Inspect and prep customer artwork files for print readiness.
• Monitor work queues and keep production schedules moving.
• Follow up on quotes and notify clients when orders are ready.
• Assist sales reps with job entry, admin tasks, and reports.
• Maintain accurate records and collaborate with design, production, and regional locations.

Skills

Communication

Organization

Computer literacy

Team player

Customer service

Job description

ABOUT ALPHAGRAPHICS NW SAN ANTONIO

AlphaGraphics NW San Antonio is a premier visual communications, print, and sign shop dedicated to helping local and regional businesses grow. As a locally owned franchise connected to a strong regional network of four Central Texas locations, we combine the personalized feel of a close-knit shop with the deep resources, advanced technology, and stability of an established regional group.
We take pride in fostering a high-energy, supportive, and team-oriented work environment. When you join our team, you aren't just taking an entry-level job—you are stepping into a collaborative network with genuine career growth and long-term advancement opportunities.

POSITION SUMMARY

We are looking for an enthusiastic, highly organized, and customer-focused Full-Time Entry-Level Sales Assistant to join our NW San Antonio team. In this pivotal role, you will serve as the central operational backbone for our Inside and Outside Sales Representatives. You will interact directly with customers, streamline print order workflows, receive digital files, and support the sales cycle from initial inquiry to final delivery.
If you thrive in a fast-paced environment, love problem-solving, and excel at customer interaction both in person and over the phone, this is the perfect opportunity to launch your career in marketing communications and print production management!

KEY RESPONSIBILITIES & DUTIES

• Customer Service & Inquiries: Serve as the first point of contact for client inquiries via phone, email, and front-desk walk-ins with a warm, professional demeanor.
• Quote Vetting & Processing: Review incoming quote requests, collect project details (quantity, materials, turnaround time), and route/vet requests accurately for the sales team.
• File Preflight & Prep: Inspect and preflight customer-supplied artwork files using preflight software/Adobe Acrobat to ensure proper resolution, bleed, color format, and print readiness.
• Job Tracking & Workflow: Monitor work-in-progress queues, pull active jobs forward in our print management system, and keep production schedules moving seamlessly.
• Outbound Client Follow-Up: Conduct routine outbound calls to follow up on pending quotes, notify clients when orders are ready for pickup, and check in on re-order needs.
• Sales Team Support: Assist inside/outside sales representatives with job entry, administrative tasks, customer communication, and sales reporting.
• Team Collaboration: Maintain accurate records in our system and collaborate seamlessly with our design, production, and regional sister locations.

QUALIFICATIONS & REQUIREMENTS

• Communication Skills: Exceptional written and verbal communication skills; comfortable and engaging on the phone and face-to-face.
• Organizational Aptitude: High level of organization, keen attention to detail, and ability to manage multiple priorities in a dynamic environment.
• Computer Literacy: Proficient in Microsoft Office Suite (Word, Excel, Outlook). Ability to quickly master print management software and file utilities.
• Team Player: Strong collaborative mindset; willing to step in and support team members across departments.
• Experience: Prior customer service, retail, office administration, or print/marketing experience is a plus, but NOT required—we will train the right candidate!

COMPENSATION & BENEFITS

• Hourly Pay: Competitive pay range of $17.00 – $20.00 per hour (depending on background and experience).
• Paid Time Off (PTO): Accrued PTO, Company Holidays, and Birthday
• Insurance: Company subsidized coverage including Health, Dental, and Vision plans.
• 401(k) with Company Match: 401(k) retirement plan with employer matching contributions.
• Professional Development: Complete training on print production workflows, sales software, and graphic preflight standards.

WHY JOIN ALPHAGRAPHICS? CAREER ADVANCEMENT OPPORTUNITIES

Because our location is connected with three other Central Texas AlphaGraphics centers, you become part of a larger, highly supportive network. We believe in promoting from within! For high-performing candidates, this Entry-Level Sales Assistant role serves as a proven launchpad toward advanced positions such as Inside Sales Representative, Account Manager, Print Production Coordinator, or Outside Sales Account Executive across our regional locations.