Sales Assistant - Dallas Metro Area

Pacesetter Homes Texas; McKinney (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Pacesetter Homes Texas is seeking a Sales Assistant to support the new home sales process and maintain showhomes, delivering an exceptional customer experience throughout the home buying journey. Based in Dallas and surrounding areas, you will welcome customers, present options, qualify buyers, coordinate financing, and perform administrative tasks.

A High School Diploma and 6 months of sales experience are required, with a valid driver's license.

Qualifications

• High School Diploma, or equivalent.
• Minimum 6 months of sales experience, preferably in residential home building industry.
• Valid driver’s license and access to a reliable vehicle.
• Satisfactory verification of criminal record check.
• Comfortable using office equipment, Microsoft Office Programs (Outlook, Word, Excel, PowerPoint), CRM and accounting software (HubSpot, NewStar etc.).

Responsibilities

• Acting as the first point of contact for customers and ensuring excellent customer service is provided.
• Providing customers with showhome tours, product information and purchase process. Answering incoming calls and emails, and book appointments.
• Assisting in qualifying potential purchasers and convert them into qualified buyers. Tracking customer information, and assisting in obtaining financing.
• Continually inspecting and ensuring showhome(s) or sales center are appealing and presentable. Attending to items such as tidying décor items, straightening signage, maintaining inventory of kitchen and washroom supplies etc., and identifying items of concern or in need of repair.
• Supporting customers throughout the home building process and coordinate project changes. Providing updates on building progress and coordinating walkthroughs.
• Performing a variety of administrative tasks such as data entry, filing, calendar management, tracing customer deposits, and maintaining office supplies, sales brochures and signage.

Skills

Sales experience

Customer service

Communication skills

Detail oriented

Education

High School Diploma

Tools

HubSpot

NewStar

Microsoft Office

Job description

Title: Sales Assistant

Location: Dallas, TX and surrounding areas

About Us

Pacesetter Homes is a single-family business unit of Qualico with over 71 years of building experience. As one of Builder Magazines 100 largest builders in the United States, Pacesetter Homes offers award winning home plans, interior design selections and choice of options that personalize each new home we build. Pacesetter Homes operates in Western Canada, Dallas, Texas and Austin, Texas. To learn more, click here .

At Pacesetter Homes, our people make the difference. We offer an exciting place to build your career with competitive compensation and benefits packages, company matching 401K program and employee home purchase program.

Pay for this position includes a base hourly wage and an entry level commission structure.

Job Overview

Reporting to the Director of Sales, the Sales Assistant is responsible for supporting the new home sales process. The Sales Assistant also assists in maintaining the assigned showhomes or sales centre and provides customers with an exceptional customer experience throughout the home buying process.

Your Day-to-day Responsibilities Will Include

• Acting as the first point of contact for customers and ensuring excellent customer service is provided.
• Providing customers with showhome tours, product information and purchase process. Answering incoming calls and emails, and book appointments.
• Assisting in qualifying potential purchasers and convert them into qualified buyers. Tracking customer information, and assisting in obtaining financing.
• Continually inspecting and ensuring showhome(s) or sales center are appealing and presentable. Attending to items such as tidying décor items, straightening signage, maintaining inventory of kitchen and washroom supplies etc., and identifying items of concern or in need of repair.
• Supporting customers throughout the home building process and coordinate project changes. Providing updates on building progress and coordinating walkthroughs.
• Performing a variety of administrative tasks such as data entry, filing, calendar management, tracing customer deposits, and maintaining office supplies, sales brochures and signage.

Essential Requirements

• High School Diploma, or equivalent.
• Minimum 6 months of sales experience, preferably in residential home building industry.
• Valid driver’s license and access to a reliable vehicle.
• Satisfactory verification of criminal record check.
• Comfortable using office equipment, Microsoft Office Programs (Outlook, Word, Excel, PowerPoint), CRM and accounting software (HubSpot, NewStar etc.).

Key Values

• Creating trusting and successful working relationships.
• Setting clear, measurable and achievable goals.
• Cooperating with team members in an open, positive and respectful manner.
• Staying current with technical job skills.
• Taking responsibility for the outcomes of decisions and actions.

Working Conditions

You primarily work in a show home or sales center setting. Hours are primarily regular business hours with evenings and/or weekends as well as travel to off-site meetings or other show homes are occasionally required.