Sales Assistant

PLTFRM; South Barrington (IL); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

401K

Unlimited PTO

Remote work

High performance culture

Brand exposure

Job summary

PLTFRM is seeking a Sales Assistant to support our Sales Teams and Regional Manager in Illinois. This full-time role handles promotions, item setups, data maintenance, and coordination with manufacturer partners.

You will manage requests from manufacturers and retailers, build relationships, and ensure timely, professional communication while meeting deadlines. Strong administrative and customer service skills are essential.

Qualifications

• 2–5 years administrative experience preferred.
• Well organized, detail oriented, self-starter with strong administrative, customer service, and follow-up skills
• Ability to manage time, prioritize and follow through with deadlines
• Dependable, diplomatic person, able to problem-solve successfully with a wide variety of people and issues
• Proficient in Microsoft Word, Excel, PowerPoint, OneNote, and Outlook
• Flexibility to successfully multi-task in a fast-paced environment with a positive attitude

Responsibilities

• Sales Support – assist with routine and daily tasks as defined by the Director of Sales Administration; completing and submitting monthly retail promotions and new vendor/item setups; upkeep of data in our systems; building and maintaining TEAMS tools; updating internal databases; running sales reports; providing promotion confirmations and various tracker projects.
• Customer Support – manage requests from our manufacturer customers as well as our retail customers; build relationships by being responsive, professional, and well-versed in the account and brands you support.
• Attention to Detail – ensure all forms and submissions are accurate; find discrepancies, research issues, and follow through to resolution.
• Communication is key – provide value-added, solution-oriented, timely communication; meet deadlines and manage incoming action requests.

Skills

Administrative experience

Time management

Attention to detail

Communication

Organizational skills

Customer service

Multitasking

MS Office proficiency

Tools

Microsoft Word

Excel

PowerPoint

OneNote

Outlook

Job description

ABOUT PLTFRM

PLTFRM is an industry-leading, tech-enabled omnichannel commerce growth partner helping consumer brands win wherever people shop. Through specialized teams and connected capabilities across sales, retail execution, e-commerce, media, analytics and supply chain, all powered by proprietary data and AI, we help emerging and established brands expand distribution, scale smarter and accelerate growth. Our technology turns retail and consumer signals into faster decisions and sharper execution, so our partners can move at the speed of today's shopper.

ABOUT PLTFRM

PLTFRM is an industry-leading, tech-enabled omnichannel commerce growth partner helping consumer brands win wherever people shop. Through specialized teams and connected capabilities across sales, retail execution, e-commerce, media, analytics and supply chain, all powered by proprietary data and AI, we help emerging and established brands expand distribution, scale smarter and accelerate growth. Our technology turns retail and consumer signals into faster decisions and sharper execution, so our partners can move at the speed of today's shopper. Founded in 2005, more than 700 PLTFRM employees support over 800 brand partners across digital, mass, club, natural and conventional retail channels, including Amazon, Walmart, Target, Best Buy, Costco, Whole Foods Market, TikTok Shop and other leading retailers and marketplaces. Together, we influence more than $12 billion in annual retail sales across categories ranging from food and wellness to pet, electronics and general merchandise. Built on authentic relationships, progressive thinking and undeniable execution, PLTFRM is a place for people with an entrepreneurial spirit who are hungry to win and driven to add value. The people who thrive here are team-oriented problem solvers who care deeply about their work, their clients and one another. We give talented people the opportunity to take ownership, build meaningful partnerships and help great brands reach more consumers. If you set a high bar for yourself and then look for ways to clear it, you'll fit right in. We're looking for ambitious, self-motivated people who want their work to make a visible impact and who are ready to grow as fast as the brands we serve.

ABOUT PRESENCE

PRESENCE, a PLTFRM Company is a national, natural products broker and service provider that was born from a desire to work in a progressive, vibrant and environmentally conscious industry while building communicative partnerships with other like-minded companies. We are passionate about taking better care of the planet and ourselves, we have high energy, strong standards, strategic vision and are committed to making natural and organic products the standard again. We love to learn, are on-trend and care about our teams and their well-being.

ABOUT THE ROLE

Our Sales Assistants support our Sales Teams and Regional Sales Manager(s) on the day-to-day business. This full-time position handles everything from submitting promotions and new items to assisting with presentation materials and communicating with our manufacturer partners when needed.

WHAT YOU’LL OWN

• Sales Support – as a Sales Assistant, you’d be responsible for assisting with routine and daily tasks as defined by the Director of Sales Administration. Completing and submitting monthly retail promotions and new vendor/item setups (either via template or online portal), upkeep of data in our systems, building and maintaining TEAMS tools, updating internal databases, running sales reports, providing promotion confirmations and various tracker projects can be expected.


• Customer Support – manage requests from our manufacturer customers as well as our retail customers. As a secondary contact to the sales team, your role is to build relationships with our customers by being responsive, professional, and well-versed in the account and brands you support.


• Attention to Detail – the ability to complete all forms and submissions with accuracy is critical. Be able to find discrepancies in item/promotion data, research those issues, and follow through to resolution.


• Communication is key – you are expected to have value-added, solution-oriented, positive and timely communication (both internally and externally). This position is highly driven by deadlines, so being able to meet all deadlines and communicating along the way, is essential. Sales Assistants are responsible for managing and prioritizing all incoming action requests. Quick turnaround times can often be expected.

WHAT YOU’LL BRING

• 2-5 years administrative experience preferred


• Well organized, detail oriented, self-starter with strong administrative, customer service, and follow-up skills


• Ability to manage time, prioritize and follow through with deadlines


• Dependable, diplomatic person, able to problem-solve successfully with a wide variety of people and issues


• Proficient in Microsoft Word, Excel, PowerPoint, OneNote, and Outlook


• Flexibility to successfully multi-task in a fast-paced environment with a positive attitude

WHAT PRESENCE OFFERS

• Competitive salary


• Comprehensive benefits package


• 401K


• Unlimited PTO


• Remote work environment


• A high ownership, high performance, high collaboration culture


• The opportunity to work with leading consumer brands and shape the future of commerce

Benefits:

Visit https://www.pmidpi.com/careers/ to learn more about our benefits

About Us:

Visit https://www.pmidpi.com/our-culture/ to learn more about us

EQUAL EMPLOYMENT OPPORTUNITY

PLTFRM is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, pregnancy, sexual orientation, national origin, age, disability, or any other characteristic protected by applicable laws. We are dedicated to growing a diverse team of highly talented people. We’re dedicated to building a workplace where we give each other the strategies, support, and space we each need to thrive.

PLTFRM provides reasonable accommodations throughout the recruitment process. If you need an accommodation to apply, interview or participate in any part of the hiring process, please let us know.