Sales Assistant

Smith Douglas Homes; Smithfield (NC); On-site; USD 21,000 - 34,000; Full time

Job summary

Smith Douglas Homes is seeking a New Home Sales Assistant for the Raleigh, NC metro area. The role pays an hourly rate plus commissions, with on-site responsibilities and structured training to grow into an On-Site New Home Sales Specialist position.

You will work with successful Sales Agents, gain exposure to all stages of the sales process, and assist with administrative tasks, customer follow-up, and marketing efforts. A path to a six-figure income exists through base plus commissions.

Qualifications

• High school diploma or equivalent.
• Proven experience in customer service or sales support roles.
• Strong communication and interpersonal skills.
• Basic proficiency with CRM software and Microsoft Office Suite.
• Ability to analyze customer needs and effectively communicate solutions.

Responsibilities

• Follow established administrative procedures to assist sales, closings and community management.
• Gain an understanding of new home prices, home site premiums and release of home sites.
• Coordinate setup of loan applications for prospects and monitor the loan process.
• Complete monthly competitive studies.
• Maintain upkeep of Sales Center, Model homes and Production Inventory homes.
• Demonstrate homes and home sites directly to potential buyers.
• Communicate website updates and needed changes to Marketing staff.
• Attend all Community Review meetings and Homeowner Events.
• Active involvement in community and professional organizations.
• Ensure daily marketing efforts are complete including signage, materials and website.

Skills

Customer service

Sales support

Communication

CRM software

Microsoft Office

Education

High school diploma or equivalent

Associate or Bachelor’s in Business/Marketing (preferred)

Tools

CRM software

Microsoft Office

Job description

At Smith Douglas Homes, we pride ourselves on being one of the fastest growing home building companies in the country. We are looking for a New Home Sales Assistant to join our team in the Raleigh, NCmetro area. Smith Douglas Homes is proud to offer a competitive benefits package to our employees as well as a family type work environment.

This is a full time role which pays an hourly rate plus commission.

Position Summary:

This role is perfect for applicants with previous sales experience who are looking to break into the highly rewarding new home sales industry. More than just an administrative support position, this is a structured career development opportunity designed to prepare high-performing individuals for promotion into an On-Site New Home Sales Specialist role with Smith Douglas Homes—a position with the potential to earn six-figure income through a combination of base compensation and performance-based commissions.

In this role, you'll be paired with successful Sales Agents who will provide personalized coaching, mentorship, and hands‑on training as you develop the knowledge, skills, and experience needed to advance your career. By utilizing your organizational, customer service, and follow‑up skills to support the Sales team, you'll gain firsthand exposure to every stage of the new home sales process while building a strong foundation for future success

What you’ll do:

• Follow established administrativeprocedures to assist sales, closings and community management
• Gain an understanding of new home prices, home site premiums and release of home sites
• Coordinate set up of loan applications for prospects and monitor the loan process
• Complete monthly competitive studies
• Maintain upkeep of Sales Center, Model homes and Production Inventory homes
• Demonstrate homes and home sites directly to potential buyers
• Communicate website updates and needed changes to Marketing staff
• Attend all Community Review meetings and Homeowner Events.
• Active involvement in community and professional organizations
• Ensure daily marketing efforts are complete including signage, materials and website.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience in customer service or sales support roles.
• Strong communication and interpersonal skills.
• Basic proficiency with CRM software and Microsoft Office Suite.
• Ability to analyze customer needs and effectively communicate solutions.

Preferred Qualifications:

• Associate or Bachelor’s degree in Business, Marketing, or a related field.
• Experience with prospecting and lead generation techniques.
• Familiarity with sales processes and terminology.
• Previous experience in a retail or B2B sales environment.
• Knowledge of data entry and sales reporting tools.

We are an equal employment opportunity employer and a certified Drug Free Workplace.

About Smith Douglas Homes:

New home builder, Smith Douglas was recently recognized by Builder Magazine as the 32nd largest builder in the Builder Top 100 Rankings. With over 40 years of industry experience, our mission is to enhance people’s quality of life, providing our customers with the opportunity to own a quality-built, value-packed new home. Through our proven, disciplined operations, we reduce costs and deliver quality craftsmanship, which translates into a well-constructed and affordable home.

We are proud to be a Certified Great Place to Work!

Our mantra: “It’s amazing what you can accomplish when you don’t care who gets the credit!”