Sales Assistant

Allied Group; Ohio; On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Disability insurance

Paid time off

Job summary

Allied Group is a US-based company in Ohio seeking a detail-oriented Customer Service/Order Entry specialist. You will assist sales with daily duties, enter returns, credits, quotes, and open orders, and maintain clear communication to ensure timely, accurate shipments.

The role emphasizes data accuracy, MS Office proficiency, and the ability to learn approvals and reports. Allied Group offers comprehensive compensation including healthcare, 401(k), disability, and paid time off to qualified

Qualifications

• High school diploma; B.A. preferred.
• Basic computer skills; MS Office; Excel knowledge a plus.
• Data entry accuracy and attention to detail.
• Fluent English (verbal and written).

Responsibilities

• Assist sales with daily duties to provide excellent service.
• Enter returns, credits, and open orders.
• Cross-reference quotes and orders to customer needs.
• Ensure accuracy of orders before shipment.
• Maintain clear communication with customers by phone and email.
• Distribute tracking information and documents as requested.
• Expedite hot orders for timely delivery.

Skills

Customer service

Attention to detail

Phone & email communication

Organizational skills

Flexibility

Positive attitude

Education

High school diploma

Bachelor’s degree preferred

Tools

MS Office

Excel

Outlook

Job description

Job Description

Summary of Essential Position Functions

• Assist sales with daily duties ensuring our customers the best level of service and expertise.

Qualifications:

• Entering and following up on returns, credits and open orders.
• Cross referencing and entering quotes and orders according to customer needs.
• Detail oriented when reading customer instructions and part requirements.
• Understanding customer service skills when talking on the phone and via email.
• Calling around to buy out product needed to fulfill customer orders.
• Ability to learn the process for approvals, reports and various forms.
• Distribute tracking information and key documents when requested by customer.
• Expediting hot orders in a timely manner for customer or job site delivery.
• A want to learn product and work closely with operations to ensure proper shipment.
• Supporting the sales team with consistent communication and follow up.
• Eye for detail, double checking accuracy of all orders before being shipped.
• Exceptional organizational skills and ability to be flexible and receptive to everyday variables.
• Maintaining an optimistic and driven attitude to learn and excel is a must

Education and/or Experience

High school diploma, B.A Preferred

•Basic Computer Skills (MS Office) Excel training is a plus
•Data Entry
•Email Software (Outlook)
English; Fluency - Excellent Verbal and Written

Company Description

We offer an excellent compensation and benefits package that includes medical, dental, vision, life, 401(k), disability, and paid time off. Allied Group's people deliver expertise born of experience. We understand the needs of our customers because we know what matters to them most. Our capabilities include on-staff metallurgists, several quality-control specialists, and skilled customized finishing professionals. Opportunity for Growth!

Must be able to pass physical, background and drug test.