Sales Assistant

Covenant Retirement Communities & Covenant Care; Maryville (TN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Sales Assistant to support the sales team in providing exceptional service to prospective residents. This role is vital in creating a welcoming atmosphere and ensuring smooth operations within the sales department. Responsibilities include greeting visitors, managing inquiries, and assisting with marketing events. Ideal candidates will possess strong communication and organizational skills, along with a commitment to customer service. Join a team that values competence, caring, and hospitality in a rewarding environment focused on enhancing the lives of seniors.

Benefits

Medical, dental, and vision insurance

Employer-paid group life and disability insurance

Paid Time Off & holidays

403(b) retirement plan with employer match

Access to fitness centers

Tuition assistance

Legal services

Pet insurance

Qualifications

• High school diploma required; college or business education preferred.
• Minimum of one-year related office experience, especially in a public-facing role.

Responsibilities

• Greet visitors and provide information or refer to sales staff.
• Assist with tours and coordinate marketing events.
• Support administrative tasks and maintain an organized office.

Skills

Microsoft Office

CRM Software

Communication Skills

Organizational Skills

Interpersonal Skills

Education

High School Diploma

College or Business Education

Job description

locations Shannondale of Knoxville - Knoxville, TN Shannondale of Maryville - Maryville, TN

time type Full time

posted on Posted 2 Days Ago

job requisition id R0025483-2025

We Are Inspired to Serve. Join us!

This key sales position provides assistance to the sales director and the sales team by performing designated sales and marketing support tasks for residential and assisted levels of living, as applicable at the community. The role is collaborative between all sales teams at the community. Additionally, this position provides office management, clerical, and receptionist tasks for the sales department. The sales assistant is often the first contact a prospective resident has with the organization and community, setting the tone of competence, caring, and hospitality.

This position reports directly to the community sales director and is clerical and supportive in nature. The sales assistant interacts respectfully with residents, family members, visitors, and co-workers, maintaining a positive customer service relationship and practicing honesty and integrity in all aspects of job performance.

Responsibilities include greeting visitors, providing information or referring to sales staff, responding to inquiries via phone, website, and email, assisting with tours, coordinating marketing events, preparing orientation and move-in materials, supporting administrative tasks, and maintaining an organized office environment. The role also involves managing supplies and promotional materials, utilizing volunteers, and supporting the occupancy and move-in processes.

EDUCATION AND WORK EXPERIENCE:

• High school diploma required; college or business education preferred.
• Minimum of one-year related office experience, especially in a public-facing role. Experience in sales, marketing, or healthcare is a plus.

KNOWLEDGE, SKILLS, AND ABILITY:

• Knowledge of senior care or senior living preferred but not required.
• Ability to remain calm in emergencies, maintain confidentiality, and handle sensitive information.
• Proficiency in Microsoft Office; experience with CRM software is advantageous.
• Excellent communication, organizational, and interpersonal skills; ability to work independently and take initiative.

PHYSICAL REQUIREMENTS:

Mostly office-based with mobility required for moving around the community and handling light materials. Ability to staff displays and operate office equipment is necessary.

#Corporate

Benefits for full-time employees include:

• Medical, dental, and vision insurance
• Employer-paid group life and disability insurance
• Paid Time Off & holidays
• 403(b) retirement plan with employer match
• Access to fitness centers and voluntary benefits such as life insurance, tuition assistance, legal services, pet insurance, etc.

For more information about Covenant Living and CovenantCare at Home, visit www.covliving.org or www.covenantcareathome.org.

Covenant Living and CovenantCare at Home are equal opportunity employers. All qualified applicants will receive consideration without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, age, disability, marital status, pregnancy, veteran status, genetic information, or other protected characteristics.