Sales Assistant

LuxpowerTek; Brea (CA); On-site; USD 42,000 - 70,000; Full time

Job summary

Luxpowertek is seeking a Sales Assistant to provide full-cycle sales support, focusing on customer communication, pre- and post-sales follow-up, and order coordination to drive target achievement.

You will coordinate with internal teams (technical, operations, and delivery), handle daily sales activities, manage customer data in CRM, and help expand cross-border business, with bilingual English/Spanish preferred.

Qualifications

• Experience in sales coordination or customer support preferred.
• Bilingual in English and Spanish preferred.
• Experience with CRM and cross-border communications a plus.

Responsibilities

• Respond to customer inquiries via email/Zoom and maintain daily communication.
• Support pre-sales and post-sales tasks: quotes, meetings, order progress, and acceptance.
• Maintain relationships with existing customers and identify new opportunities.
• Follow end-to-end order process: confirmation, progress, and delivery coordination.
• Coordinate internal and external teams to ensure efficient execution.
• Arrange meetings and product demonstrations; assist in negotiations.

Skills

Bilingual English/Spanish

Customer service oriented

Tools

MS Office

Zoom

CRM systems

Job description

Founded in 2017, Luxpowertek is a global high-tech firm focused on the research, development and global sales of solar inverters and energy storage systems for residential, commercial and industrial scenarios. Our solutions are widely supplied to major markets covering North America, Europe, Africa and Southeast Asia.

We rely on reliable product performance, strict quality control and attentive after-sales service to gain consistent trust from global partners. Our in-house R&D strength is outstanding: our core technical team consists of top engineering talents with master's degrees from prestigious universities, who carry more than 15 years of professional experience in photovoltaic and energy storage industries. We hold authoritative global certifications including EU NG certification, and have been certified as a high-tech enterprise with numerous proprietary technologies.

The company is experiencing fast-paced business expansion worldwide. We embrace an inclusive working culture and employee-friendly management philosophy. We aim to deliver dependable clean energy solutions globally and build ourselves into a benchmark brand within the renewable energy industry. We sincerely welcome outstanding talents to join us and grow hand in hand.

Social Media: YouTube / Facebook / LinkedIn: Luxpowertek

Job Overview

The Sales Assistant provides full-cycle sales support. This role focuses on customer communication, pre/post-sales follow-up, order coordination and internal resource docking, assisting the sales team in customer maintenance and order conversion to drive sales target completion.

Key Responsibilities

• 1. Customer Sales Follow-up & Business Docking
  • Respond to customer inquiries and business demands via email, Zoom and other channels, maintain daily customer communication.
  • Support full pre-sales and post-sales work, including demand confirmation, quotation sorting, meeting coordination, order progress follow-up and customer acceptance.
  • Maintain regular contact with existing customers, retain customer relationships, and tap potential business opportunities.
• 2. Order & Sales Daily Operation
  • Follow up the entire order process, including confirmation, progress tracking and delivery coordination to ensure smooth order delivery and closing.
  • Update daily sales progress and customer follow-up status, timely feedback abnormal issues to the sales team.
  • Sort and file customer information, order data and sales documents to ensure complete and accurate sales records.
• 3. Internal & External Sales Coordination
  • Act as a liaison between customers and internal teams (technical, operation, delivery) to ensure efficient business execution.
  • Arrange customer meetings and product demonstrations, assist sales teams in business negotiations and customer development.
  • Coordinate internal resources to respond to customer needs quickly and improve sales service efficiency.
  • Summarize daily sales follow-up problems and put forward feasible optimization suggestions.
• Sales Execution & Coordination: Good at customer follow-up and multi-task management, efficient in sales auxiliary work.
• Communication Skills: Proficient in written and verbal communication, capable of assisting business negotiation and demand docking.
• Task Management: Able to work independently and reasonably prioritize daily sales tasks.
• Tool Skills: Familiar with MS Office, Zoom and CRM systems for data sorting and customer management.
• Learning Ability: Quick learner, able to rapidly grasp product and business knowledge.
• Personal Traits: Proactive, detail-oriented, responsible, with strong customer service and team awareness.

Preferred Qualifications

• Bilingual in English and Spanish for cross-border customer communication.
• Relevant sales assistant or customer coordination experience is preferred.
• Familiar with cross-border business is a plus.