Sales and Training Manager - Membership

Walmart; Kansas City (MO); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company, Sam's Club, seeks a Membership Representative to engage and assist members effectively. This role combines sales, teaching, and multitasking to create a rewarding environment for both staff and members. Ideal candidates should have leadership experience, be customer-focused, and thrive in fast-paced settings.

Qualifications

• Sales background preferred.
• Ability to stand long periods and assist members quickly.
• Experience in teaching and training peers.

Responsibilities

• Engage current members to utilize their benefits.
• Develop B2B relationships to grow membership.
• Provide exceptional customer service and answer questions.

Skills

Problem-solving

Leadership

Multitasking

Communication

Customer service

Job description

Position Summary: Membership Representative
Are you someone who thrives in fast-paced environments and has a strong sales background? Our Membership Representative is a salaried role at Sam’s Club, seeking friendly faces passionate about teaching and training associates at registers, self-checkouts, club pickup, and more. You will engage current members to utilize their benefits and develop B2B relationships to grow membership. The role involves a fast pace, especially during evenings, weekends, and holidays, requiring multitasking such as visiting businesses, training, and supporting events. Our associates find this work rewarding as part of a large team with a shared goal: satisfied members.

Key Qualities:

• Thrive in fast-paced environments
• Multitask effectively
• Enjoy teaching and training peers on selling practices and communication
• Leadership experience in directing sales teams
• Prioritize member satisfaction
• Ability to stand long periods and assist members quickly
• Problem-solving skills to ensure task completion with excellence

Impact and Responsibilities:

• Maintain a positive attitude and greet members warmly
• Influence positively without direct supervision to optimize team performance
• Provide exceptional customer service and answer questions
• Keep the area clean and assist with lifting merchandise up to 15 lbs

The Membership Representative role is a great starting point for development at Sam’s Club. Apply now! The information provided is a general overview and may be supplemented during the hiring process.