Sales and Service Technician

Bridgestone Americas, Inc.; Saratoga (CA); On-site; Full time

Job summary

A leading company in the automotive service industry is seeking a Sales and Service Technician. This hybrid role offers growth opportunities while providing exceptional customer service and performing basic vehicle services. Join a team that values integrity and teamwork, with benefits including medical insurance, paid vacations, and a 401(k) match.

Benefits

Medical, Dental, and Vision insurance

Paid vacation and holidays

On-the-job training

401(k) match

Flexible work schedule

On-demand pay option

Qualifications

• Ability to learn and perform basic vehicle service tasks.
• Valid automobile driver’s license.

Responsibilities

• Customer service, sales, issue resolution – 75%.
• Basic vehicle services (oil, tires, fluids) – 25%.

Skills

Customer service orientation

Growth mindset

Education

High School Diploma or equivalent

Two-year degree or training

Job description

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations. With locations across North America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations offers a promising career path. As a teammate representing the Bridgestone name, you are valued and part of our mission to Serve Society with Superior Quality. We offer competitive pay, formal training, performance incentives, paid vacations and holidays, comprehensive healthcare packages for full-time and part-time employees, and a 401k plan to support your future. We believe in supporting diverse perspectives and building a team as diverse as the world we serve. Show us your true self—your intelligence, resilience, boldness, and bravery—because who you are is what we need.

Position Summary

$1000 SIGN-ON BONUS **New Teammates Only**

The retail Sales and Service Technician (SST) is a hybrid role designed as a pipeline for career growth within Firestone Complete Auto Care. This role involves serving customers by assessing needs, recommending products/services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely work. Successful individuals will learn all aspects of store operations and balance customer service with basic vehicle service tasks.

Pay Range: $18.60 - $27.84

Responsibilities

Hybrid Role

• Customer service, sales, issue resolution – 75%.
• Basic vehicle services (oil, tires, fluids) – 25%.
• Store operations, including opening/closing, inventory, displays, as needed.

Growth and Career Development

• Assist Manager or act as Manager-On-Duty when needed to support development.
• Learn all store operations and transition between front and back shop tasks.

• High School Diploma or equivalent.
• Valid automobile driver’s license.
• Customer service orientation and growth mindset.
• Ability to learn and perform basic vehicle service tasks.
• Ability to operate store systems.

Preferred Qualifications

• Two-year degree or non-traditional education through training, certification, or other growth-oriented programs.
• Previous retail sales experience.
• Automotive experience a plus.
• Management or supervisory experience a plus.

Benefits

• Medical, Dental, and Vision insurance starting day 1.
• Paid vacation and holidays.
• On-the-job training and company-funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On-demand pay (daily pay) option available.

Our Values

• Professional Development: Resources to help you advance your career.
• Community Involvement: Engaging with and supporting local communities.
• Integrity & Teamwork: Doing things right, always, together.