Sales and Service Technician

Bridgestone Americas, Inc.; Sanford (NC); On-site; USD 20,939 - 31,285; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

Paid vacation and holidays

401(k) match

On demand pay program

Job summary

Bridgestone Americas, Inc. is looking for a retail Sales and Service Technician in Sanford, NC. This hybrid role involves serving customers and performing basic vehicle services. Successful candidates will enhance customer satisfaction while gaining experience in all aspects of store operations.

The position offers competitive pay ranging from $15.20 to $22.71 per hour, medical benefits from day one, on-the-job training, and career advancement opportunities.

Qualifications

• Ability to learn and perform basic vehicle service tasks.
• Valid automobile driver’s license.
• Customer service and career growth mindset.

Responsibilities

• Serve customers by assessing needs and recommending products/services.
• Perform basic vehicle services like oil changes and tire servicing.
• Assist with store operations and management duties as needed.

Skills

Customer service

Basic vehicle service tasks

Flexibility

Education

High School Diploma or equivalent

Job description

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Job Category

Retail

Position Summary

The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career‑growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.

Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/serving the customer and efficiently completing basic vehicle service tasks as required.

Pay Range: $15.20 - $22.71

Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.

Responsibilities

Hybrid Role

• Customer service, sales, customer issue resolution – 75%.
• Basic vehicle service tasks, oil, tires, fluids – 25%.
• Store operations, opening/closing, inventory, displays – as needed basis.

Growth and career development role

• May assist Manager or act as Manager‑On‑Duty in certain circumstances or to support development.
• Learn all aspects of store operations and flex between front/back shop tasks.

Minimum Qualifications

• High School Diploma or equivalent.
• Valid automobile driver’s license.
• Customer service and career growth mindset.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

Preferred Qualifications

• 2‑year degree or non‑traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate.
• Previous consumer retail sales experience.
• Previous automotive experience a plus.
• Previous management/supervisory experience a plus.

Benefits

• Medical, Dental and Vision – Starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On demand pay (daily pay) program available.

Employment Eligibility

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.