Sales and Service Technician

Bsro; Colorado Springs (CO); On-site; USD 22,427 - 33,558; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) match

Paid vacation and holidays

Flexible work schedule

On-the-job training and ASE certifications

Job summary

A leading automotive service company in Colorado Springs is looking for a Retail Sales and Service Technician. In this hybrid role, you'll focus on excellent customer service while performing basic vehicle maintenance tasks. Ideal candidates should have a high school diploma and a customer service mindset. The position offers competitive pay, benefits starting day one, and numerous development opportunities. Join a diverse team committed to integrity and teamwork for a fulfilling career.

Qualifications

• Valid automobile driver's license is required.
• Ability to learn and operate store systems.

Responsibilities

• Serve customers by assessing needs and recommending products.
• Perform basic vehicle services such as oil changes and tire checks.
• Assist with store operations, including opening and closing.

Skills

Customer service

Ability to learn basic vehicle service tasks

Career growth mindset

Education

High School Diploma or equivalent

2-year degree or training certification (preferred)

Job description

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate and part of our larger mission to serve society with superior quality. We offer competitive pay, formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full‑time and part‑time employees, and a 401(k) plan.

Job Category

Retail

Position Summary

The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career‑growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting with the customer and efficiently completing basic vehicle service tasks as required.

Pay Range: $16.28 - $24.36

Responsibilities

Hybrid Role

• Customer service, sales, and customer issue resolution – 75%
• Basic vehicle service tasks: oil, tires, fluids – 25%
• Store operations: opening/closing, inventory, displays – as needed

Growth and Career Development Role

• May assist Manager or act as Manager‑On‑Duty in certain circumstances or to support development.
• Learn all aspects of store operations and flex between front/back shop tasks.

Minimum Qualifications

• High School Diploma or equivalent.
• Valid automobile driver's license.
• Customer service and career growth mindset.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

Preferred Qualifications

• 2‑year degree or non‑traditional education through training program completion, certification, or other exhibiting the growth mindset needed.
• Previous consumer retail sales experience.
• Previous automotive experience a plus.
• Previous management/supervisory experience a plus.

Benefits

• Medical, Dental and Vision – Starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

Values

• Professional Development: resources to help you level up.
• Community Involvement: pride in working with local communities and giving back.
• Integrity & Teamwork: driving to do things right, always, together.

Free to Be

We believe people can only provide superior service and quality to others when they bring their whole self to work. We champion all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. Show us what you are made of, because who you are is what we need.

What We Offer

• A supportive and engaging onboarding experience.
• The opportunity to develop and grow through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Agility and work/life effectiveness and your long‑term well‑being.
• A diverse and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.