Sales and Service Technician

Bridgestone Americas; Groveland (FL); Hybrid; USD 20,939 - 31,285; Full time

Benefits offered by this job

Medical, Dental, and Vision

Paid vacation and holidays

On-the-job training

Flexible work schedule

401(k) match

Job summary

Bridgestone Americas is seeking a Retail Sales and Service Technician for its Groveland, Florida location. This hybrid role involves customer service, basic vehicle servicing, and supporting store operations. Ideal candidates exhibit a customer focus and a willingness to learn. Bridgestone offers training, competitive pay, and a diverse workplace.

With a pay range of $15.20 - $22.71, the position also includes benefits such as medical coverage, paid vacation, and flexible working schedules. Ideal for those aiming for career advancement in the automotive industry.

Qualifications

• High School Diploma or equivalent required.
• Valid automobile driver's license is necessary.
• Customer service experience and growth mindset expected.
• Ability to learn and perform basic vehicle services.
• Familiarity with store operations and systems.

Responsibilities

• Serve customers by assessing needs and recommending products.
• Perform entry-level vehicle services including oil changes.
• Manage store operations such as opening and closing.

Skills

Customer service

Sales skills

Basic vehicle service tasks

Ability to learn store systems

Education

High School Diploma or equivalent

2-year degree or training certificate (preferred)

Job description

Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs a large team across North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and substantial tire and auto service sales, Bridgestone Retail Operations offers opportunities for career growth. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build toward your future. We believe in supporting diverse perspectives and building a team as diverse as the world we serve.

Position Summary

The retail Sales and Service Technician (SST) is a hybrid role for stores and a key pipeline for future career growth within Firestone Complete Auto Care. This role is primarily responsible for serving customers by assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals learn all aspects of store operations and flex between interacting with customers and efficiently completing basic vehicle service tasks as required.

Pay Range: $15.20 - $22.71

Responsibilities

• Customer service, sales, and issue resolution – 75%.
• Basic vehicle service tasks: oil, tires, fluids – 25%.
• Store operations, opening/closing, inventory, displays – as needed.

Growth and Career Development

• May assist Manager or act as Manager-On-Duty in certain circumstances to support development.
• Learn all aspects of store operations and flex between front/back shop tasks.

Minimum Qualifications

• High School Diploma or equivalent.
• Valid automobile driver\'s license.
• Customer service and growth mindset.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

Preferred Qualifications

• 2-year degree or non-traditional education through training program, certification, or other indicating growth mindset.
• Previous consumer retail sales experience.
• Previous automotive experience is a plus.
• Previous management/supervisory experience is a plus.

Our Benefits

• Medical, Dental and Vision – Starting day 1 for all teammates
• Paid vacation and holidays
• On-the-job training and company-funded ASE certifications
• Flexible work schedule
• 401(k) match
• On demand pay (daily pay) program available

Our Values

• Professional Development: resources to help you level up.
• Community Involvement: working with local communities and giving back where we can.
• Integrity & Teamwork: doing things right, together.

What We Offer

At Bridgestone, we foster collaboration and empower you to be creative and curious to make mobility safer, more efficient, and more sustainable. We offer a supportive onboarding experience, opportunities to develop through training and mentorship, corporate social responsibility activities, a dynamic work environment, work-life balance, and a diverse and inclusive team.

Employment Eligibility: If hired, a Form I-9 must be completed at the start of employment. Temporary work authorization or sponsorship may disqualify you. Bridgestone is proud to be an Equal Employment Opportunity employer.