Sales and Service Technician

Bridgestone Americas, Inc.; California (MO); On-site; USD 25,347 - 37,870; Full time

Benefits offered by this job

Medical, Dental and Vision starting day 1

Paid vacation and holidays

On-the-job training and ASE certifications

401(k) match

Flexible work schedule

Job summary

Bridgestone Americas, Inc. is hiring a Retail Sales and Service Technician in California. The role encompasses engaging with customers and performing vehicle services, contributing directly to their satisfaction and store dynamics.

Candidates should have a high school diploma, a valid driver's license, and a strong customer service orientation. This growth-focused position offers training, competitive pay, and a range of benefits from day one.

Qualifications

• High School Diploma or equivalent required.
• Valid automobile driver's license needed.
• Customer service and growth mindset essential.
• Ability to learn vehicle service tasks.

Responsibilities

• Provide customer service and resolve issues.
• Perform basic vehicle service tasks like oil changes.
• Support store operations and assist the manager.

Skills

Customer service

Sales

Basic vehicle service tasks

Ability to learn store systems

Education

High School Diploma or equivalent

2-year degree or certification

Job description

Position Summary

The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career‑growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/serving the customer and efficiently completing basic vehicle service tasks as required.

Pay Range: $18.40 - $27.49

Responsibilities

Hybrid Role

• Customer service, sales, customer issue resolution – 75%.
• Basic vehicle service tasks (oil, tires, fluids) – 25%.
• Store operations, opening/closing, inventory, displays – as needed.

Growth and career development role

• May assist Manager or act as Manager‑On‑Duty in certain circumstances or to support development.
• Learn all aspects of store operations and flex between front/back shop tasks.

Minimum Qualifications

• High School Diploma or equivalent.
• Valid automobile driver's license.
• Customer service and career growth mindset.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

Preferred Qualifications

• 2‑year degree or non‑traditional education through training program completion, certification, or other exhibiting the growth mindset needed in this candidate.
• Previous consumer retail sales experience.
• Previous automotive experience – a plus.
• Previous management/supervisory experience – a plus.

Benefits

• Medical, Dental and Vision – Starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.
• Professional development resources.
• Community involvement opportunities.
• Integrity & teamwork culture.
• Global, dynamic, and challenging work environment.
• Agility and work/life effectiveness and long‑term well‑being support.
• Diversity and inclusion commitment.

Equal Employment Opportunity

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.