Sales and Service Technician

Bridgestone Americas; Bridgeview (IL); On-site; USD 24,245 - 36,217; Full time

Benefits offered by this job

Medical, Dental and Vision

Paid vacation and holidays

On-the-job training

401(k) match

Flexible work schedule

Job summary

A leading automotive service company is seeking a Retail Sales and Service Technician in Bridgeview, Illinois. This hybrid role focuses on customer service and vehicle maintenance tasks. Responsibilities include engaging with customers, performing basic vehicle services, and assisting in store operations. Ideal candidates have a high school diploma, a valid driver's license, and a customer service orientation. Benefits include medical, dental, vision, and flexible schedules.

Qualifications

• Must have a valid automobile driver's license.
• Ability to learn and perform basic vehicle service tasks.
• Customer service and career growth mindset.

Responsibilities

• Engage in customer service and resolve issues.
• Perform basic vehicle service tasks like oil and tire changes.
• Assist in store operations, including inventory management.

Skills

Customer service

Basic vehicle service tasks

Sales skills

Flexibility in tasks

Education

High School Diploma or equivalent

2-year degree or training program

Job description

Job Category

Retail

Position Summary

The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career‑growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.

Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/serving the customer and efficiently completing basic vehicle service tasks as required.

Pay Range: $17.60 - $26.29

Responsibilities

• Customer service, sales, customer issue resolution – 75%.
• Basic vehicle service tasks: oil, tires, fluids – 25%.
• Store operations, opening/closing, inventory, displays – as needed.
• May assist Manager or act as Manager‑On‑Duty in certain circumstances or to support development.
• Learn all aspects of store operations and flex between front/back shop tasks.

Minimum Qualifications

• High School Diploma or equivalent.
• Valid automobile driver's license.
• Customer service and career growth mindset.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

Preferred Qualifications

• 2‑year degree or non‑traditional education through training program completion, certification, or other exhibiting the growth mindset.
• Previous consumer retail sales experience.
• Previous automotive experience a plus.
• Previous management/supervisory experience a plus.

Benefits

• Medical, Dental and Vision – Starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

Employment Eligibility

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Equal Employment Opportunity

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.