Sales and Service Technician

Alabama Professional Services; Battleground (AL); On-site; USD 22,000 - 33,000; Full time

Job summary

Alabama Professional Services is expanding its service department and seeks personable, mechanically minded Sales & Service Technicians to service existing customer equipment across Alabama. You’ll troubleshoot and propose solutions while building lasting customer relationships, with room for growth.

Role combines hands-on technical work with advisory selling, offering hourly pay plus commission, company vehicle, and full-time year-round employment.

Qualifications

• Technical background in HVAC or plumbing is a plus but not required.
• Ability to explain technical concepts in plain language.
• Positive, resilient attitude with motivation to keep going.
• Comfort working independently with minimal supervision.
• Team-oriented mindset when collaborating with technicians, sales and support.
• Basic computer skills; training on our software provided.
• Bilingual skills are a bonus, not required.

Responsibilities

• Service and troubleshoot customer equipment such as dehumidifiers, sump pumps, and related systems.
• Assess each property's needs and recommend the right products and services.
• Act as the go-to problem solver, finding the most efficient and effective solution for every customer.
• Partner with installation crews to ensure proposed plans are carried out smoothly.
• Stay current on products, techniques, and regulations so customers can count on your advice.
• Build lasting customer relationships through clear communication and great service.

Skills

Technical background

Explain concepts clearly

Positive resilient attitude

Independent work

Team-oriented

Basic computer skills

Bilingual skills

Job description

Who We Are

APS Foundation is a family-owned home improvement and maintenance company that serves homeowners and businesses across Alabama. What started as a mission to provide safe, precise solutions for everyday home needs has grown into protecting every inch of our customers’ properties. Nearly 50 years later, our purpose is the same: deliver remarkable experiences for our customers, and build a workplace where our people feel appreciated, rewarded, and set up to grow.

The Role

We’re expanding our service department and looking for personable, mechanically minded Sales & Service Technicians. You’ll visit existing APS Foundation customers, service and troubleshoot the equipment they already have with us, and help them discover other ways we can protect their homes. Think part technician, part trusted advisor. If you like solving problems, working independently, and getting paid for the value you bring, this role is built for you.

What You’ll Do

• Service and troubleshoot customer equipment such as dehumidifiers, sump pumps, and related systems
• Assess each property's needs and recommend the right products and services, including ones the customer may not know we offer
• Act as the go-to problem solver, finding the most efficient and effective solution for every customer
• Partner with installation crews to make sure proposed plans are carried out smoothly
• Stay current on products, techniques, and regulations so customers can count on your advice
• Build lasting customer relationships through clear communication and great service

What You Bring

• A technical or mechanical background (HVAC or plumbing experience is a plus, but not required)
• The ability to explain technical concepts in plain, easy-to-understand terms
• A positive, resilient attitude: you can hear “no,” stay motivated, and keep going
• Comfort working independently with minimal supervision
• A team-first mindset when working with technicians, sales, and support staff
• Basic computer skills (we’ll train you on our software)
• Bilingual skills are a bonus, but not required

Requirements

• High school diploma or equivalent
• Valid driver’s license and a safe driving record
• Ability to pass a background check and drug screen
• Ability to walk, kneel, crawl, climb ladders, and fit into crawlspaces for inspections
• Availability for overtime when needed

What You’ll Get

• Hourly pay plus commission, so your effort directly grows your paycheck
• Company vehicle, fuel card, phone, and iPad
• Year-round, full-time work with no seasonal slowdowns
• Medical, dental, vision, and life insurance
• 401(k) plan
• Top-notch tools, materials, and hands-on training
• Real opportunities for career growth and development
• A trusting, respectful, and upbeat team culture

Alabama Professional Services is an Equal Opportunity Employer and encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, gender identity, sexual orientation, age, religion, disability, veteran status, marital status, or any other characteristic protected by law.