Sales and Service Representative

United Bank; Kings Park West (VA); On-site; USD 42,000 - 70,000; Full time

Job summary

United Bank is seeking a customer-focused associate to support branch operations and sales activities. The role emphasizes delivering excellent service, handling transactions, and maintaining accurate records while adhering to regulatory requirements.

Ideal candidates will have at least one year of customer service experience, a high school diploma (bachelor’s preferred), and an NMLS license or the ability to obtain one within 90 days. Proficiency in Spanish or additional languages is a plus.

Qualifications

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Responsibilities

• Assist customers with daily banking needs and transactions at the branch.
• Maintain accurate records and input data using banking software.
• Provide customer service and sales support in a banking environment.
• Travel to other branches as needed to ensure proper staffing.
• Complete NMLS training and comply with SAFE Act requirements.

Skills

Strong communication skills

Sales oriented

Multitasking

Organizational skills

Spanish language proficiency

Interpersonal skills

Microsoft Office proficiency

Education

High School Diploma

Bachelor’s degree preferred

Tools

Microsoft Office

Core banking applications

Job description

Qualifications

• High School Diploma or equivalent required, bachelor’s degree preferred
• Minimum one (1) year customer service or related working experience required
• Must possess an NMLS license or obtain NMLS license within 90 days of employment
• Ability to complete ongoing NMLS training and ensure SAFE Act compliance is required
• Excellent verbal and written communications skills in Spanish or additional language a plus.
• Ability to demonstrate a sales oriented professional demeanor
• Excellent verbal, written, and interpersonal skills
• Very well organized and ability to deal with multiple priorities
• Proficiency in Microsoft Office products
• Previous banking experience a plus; an understanding and working knowledge of appropriate core banking applications
• Ability to represent the Bank in a professional manner at all times
• Ability to travel as business necessity arises to other branch locations to ensure proper staffing on a daily basis
• Flexibility on work schedule as business needs arise

KEY COMPETENCIES

• Strong Communication Skills
• Task Management
• Professionalism

Essential Functions

• Sitting and standing for extended periods of time.
• Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data
• Ability to travel via airplane, automobile, bus and/or train

Company Profile

At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.