Sales and Service Representative

United Bank; Fairfax (VA); On-site; USD 42,000 - 65,000; Full time

Job summary

United Bank is seeking a customer service-oriented professional to join our team in Virginia. The role requires an active or soon-to-be NMLS license, with training to ensure SAFE Act compliance. You will interact with customers, handle transactional duties, and support sales goals while maintaining a professional demeanor.

The position emphasizes strong communication, organization, and the ability to travel to different branches as needed. Fluency in English is essential, with Spanish a plus.

Qualifications

• Requires high school diploma or equivalent; bachelor’s degree preferred.
• Minimum one year of customer service or related experience.
• Must obtain an NMLS license within 90 days of employment.
• Ongoing NMLS training and SAFE Act compliance required.
• Spanish language skills a plus.
• Sales oriented professional demeanor.
• Excellent verbal, written, and interpersonal skills.
• Strong organizational skills; ability to manage multiple priorities.
• Proficient with Microsoft Office products.
• Banking experience and knowledge of core banking applications a plus.
• Represent the Bank professionally at all times.
• Travel to other branches as needed for staffing.

Responsibilities

• Sitting and standing for extended periods.
• Dexterity to operate a computer keyboard, mouse and other components.
• Communicate with staff at all levels within the organization.
• Observe, perceive, identify, and translate data.
• Travel via airplane, automobile, bus and/or train.

Skills

Strong Communication Skills

Task Management

Professionalism

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Core Banking Applications

Job description

Qualifications

• High School Diploma or equivalent required, bachelor’s degree preferred
• Minimum one (1) year customer service or related working experience required
• Must possess an NMLS license or obtain NMLS license within 90 days of employment
• Ability to complete ongoing NMLS training and ensure SAFE Act compliance is required
• Excellent verbal and written communications skills in Spanish or additional language a plus.
• Ability to demonstrate a sales oriented professional demeanor
• Excellent verbal, written, and interpersonal skills
• Very well organized and ability to deal with multiple priorities
• Proficiency in Microsoft Office products
• Previous banking experience a plus; an understanding and working knowledge of appropriate core banking applications
• Ability to represent the Bank in a professional manner at all times
• Ability to travel as business necessity arises to other branch locations to ensure proper staffing on a daily basis
• Flexibility on work schedule as business needs arise

KEY COMPETENCIES

• Strong Communication Skills
• Task Management
• Professionalism

Essential Functions

• Sitting and standing for extended periods of time.
• Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data
• Ability to travel via airplane, automobile, bus and/or train

Company Profile

At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.