Sales and Event Manager

Millennium & Copthorne Hotels; Scottsdale (AZ); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan with Company M

Paid Time Off & Paid Holidays

Hotel Room Discounts across our global

Employee Assistance Program (EAP)

Job summary

The McCormick Scottsdale is seeking a dynamic hotel leader to drive day-to-day operations, team performance, and service excellence. You will bridge leadership and frontline teams, shape guest experiences, and enforce brand standards in a high-volume property.

Responsibilities include strategic planning, coaching, budget oversight, and cross-department collaboration to deliver memorable events and corporate hospitality. Hospitality experience and strong relationship-building are essential.

Qualifications

• Proven leadership experience in hospitality or related industry.
• Ability to drive performance and team engagement.
• Strong decision-making and problem-solving capabilities.
• Experience managing operations, budgets, or departmental goals.

Responsibilities

• Generate new business across group, corporate transient, catering, and event segments.
• Manage and grow existing accounts.
• Coordinate client outreach, site tours, sales calls, and appointments.
• Prepare proposals, negotiate contracts, and close business.
• Partner with operations teams to deliver an exceptional client experience.

Skills

Leadership experience

Strong communication

Relationship-building

Budget management

Team coaching

Education

High school diploma or equivalent

Job description

Join the Team at The McCormick Scottsdale

At The McCormick Scottsdale, hospitality is relaxed, scenic, and guest-focused. Every experience is designed to help guests unwind, connect, and enjoy the best of Scottsdale in a welcoming resort-style setting.

About The McCormick Scottsdale

Set along the shores of Camelback Lake with views of the surrounding mountains, The McCormick Scottsdale offers a laid-back resort experience in one of Arizona’s most sought-after destinations.

Conveniently located near premier golf courses, shopping, dining, and outdoor recreation, the hotel welcomes both leisure and business travelers looking for comfort, convenience, and a touch of Scottsdale charm. With inviting amenities and a scenic setting, The McCormick creates an experience that feels both relaxing and memorable.

As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 properties across key destinations worldwide, our hotels are backed by a legacy of quality, consistency, and service excellence.

At Millennium, we are guided by our core values:

• Passion for Hospitality – Delivering meaningful and memorable guest experiences
• Entrepreneurial Spirit – Taking ownership and acting with agility
• Innovation – Continuously improving how we operate and serve
• Progressive & Solutions-Oriented – Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our employees.

You will lead day-to-day operations, support team performance, and ensure service standards are consistently delivered. You’ll act as a bridge between leadership and frontline teams—driving accountability, engagement, and results.

Leadership & Ownership

• Drive performance through strategic planning and execution
• Lead with an entrepreneurial mindset, taking ownership of outcomes
• Build and sustain a high-performing, engaged team culture

Operations & Execution

• Ensure smooth, efficient operations aligned with brand standards
• Identify opportunities for innovation and continuous improvement
• Deliver consistent, high-quality results in a fast-paced environment

Guest Experience

• Deliver exceptional service rooted in passion for hospitality
• Anticipate needs and respond with a solutions-first mindset
• Create memorable, personalized experiences for every guest

Team Collaboration

• Work collaboratively across teams to achieve shared goals
• Communicate effectively and contribute to a positive work environment
• Support a culture of respect, energy, and accountability

People Leadership

• Coach, develop, and inspire employees
• Provide feedback, direction, and recognition
• Foster engagement and continuous growth

Compliance & Standards

Follow all company policies, safety standards, and procedures

Maintain accuracy in processes, reporting, and documentation

Uphold a culture of accountability and operational excellence

Leadership Requirements

Proven leadership experience in hospitality or related industry

Ability to drive performance, accountability, and team engagement

Strong decision-making and problem-solving capabilities

Experience managing operations, budgets, or departmental goals

Demonstrated ability to lead through change and innovation

Technical / Role-Specific Requirements

• Generate new business across group, corporate transient, catering, and event segments
• Manage and grow existing accounts
• Conduct client outreach, site tours, sales calls, and appointments
• Prepare proposals, negotiate contracts, and close business
• Coordinate event details and support successful execution
• Partner with operations teams to deliver an exceptional client experience
• Identify upsell opportunities and help maximize hotel revenue

• 2+ years of experience in hotel sales, catering, events, or conference services
• Strong relationship-building and communication skills
• Organized, proactive, and commercially minded
• Comfortable managing multiple priorities in a fast-paced environment
• Hospitality experience required
• Delphi or similar sales system experience preferred

Education

• High school diploma or equivalent required

At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:

• Medical, Dental & Vision Insurance
• Company-paid Life and AD&D Insurance
• Short-Term and Long-Term Disability Coverage
• 401(k) Retirement Plan with Company Match (where applicable)
• Paid Time Off & Paid Holidays
• Hotel Room Discounts across our global portfolio
• Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to plan terms and company policy.

Why Join Us

At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth.

Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results.
If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.