Sales and Design

Wayne Tile Co.; Ramsey (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401K Plan with Company match

Company Funded Life Insurance

Paid Time Off Accrued throughout first year of employment

Job summary

Wayne Tile Co. is seeking a Sales Associate located in Ramsey, New Jersey. In this role, you will assist customers in selecting and purchasing tile products, working closely with builders and designers to ensure a smooth ordering process.

Your responsibilities include greeting customers, understanding their preferences, demonstrating products, and managing transactions. Ideal candidates should possess strong communication and customer service skills along with a knack for interior design. This position offers a range of benefits including health insurance and a 401K plan.

Qualifications

• Interior decorating experience is a plus.
• Excellent verbal communication and active listening skills are required.
• Sales and customer service skills are essential.
• Must have the ability to recommend products effectively.

Responsibilities

• Greets and interacts with customers.
• Consults with customers to understand their needs regarding merchandise.
• Demonstrates and explains merchandise to customers.
• Schedules material delivery when necessary.
• Processes returns and exchanges.

Skills

Excellent verbal communication skills

Sales and customer service skills

Active listening skills

Ability to anticipate customers’ needs

Ability to recommend merchandise

Interior decorating experience

Job description

Description

Wayne Tile is looking for a sales professional with a keen eye for design and an ability to recommend products that enhance interior spaces. The Sales Associate will assist customers with purchasing merchandise and communicating with builders, designers, and other Wayne Tile staff to ensure a smooth ordering process. As a member of our sales team, you’ll work closely with clients to provide design‑driven solutions that elevate their living or working spaces.

Job Summary

Duties/Responsibilities

• Greets and interacts with customers.
• Consults with customers to understand their needs and preferences related to merchandise.
• Demonstrates and explains merchandise, selecting and suggesting options suitable for the customer’s needs.
• Answers customer’s questions about merchandise.
• Assists customers with purchase decisions.
• Retrieves samples, documents and files tile selections. Responds to customer emails and phone calls in a timely manner.
• Collects payment using the store point of sale system.
• Schedules material delivery when necessary.
• Processes returns and exchanges.
• Maintains professional and technical knowledge of tile installation systems and methods.
• Assist in maintain an orderly showroom.
• Follow up on open orders and keeping Portal up to date.
• Performs other duties as assigned.

Requirements

• Interior decorating experience a plus.
• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Ability to anticipate customers’ needs.
• Ability to recommend merchandise to customers.
• Ability to operate or to quickly learn the store’s point‑of‑sale system.

Benefits

• Health, Dental and Vision Insurance
• 401K Plan with Company match
• Company Funded Life Insurance
• Paid Time Off Accrued throughout first year of employment