Sales Analytics & Operations Associate

Kyndryl; Frisco (TX); On-site; USD 55,000 - 99,000; Full time

Job summary

Kyndryl's Early Career Consult Program seeks a Sales Operations Associate to turn data into clear insights and support planning, forecasting and CRM data quality. You'll build reports, dashboards and collaborate across sales, finance and operations to improve processes.

You'll gain hands-on experience with enterprise reporting tools and learn to communicate data effectively to diverse audiences while growing in sales operations, business analytics and consulting paths.

Qualifications

• Academic, internship, co‑op, military, volunteer or project experience working with business data.
• Ability to organize data and identify patterns, differences or missing information.
• Experience using spreadsheets to sort, compare, calculate or present information.
• Ability to explain analytical findings clearly in writing, presentations or discussions.
• Demonstrated ability to complete structured tasks accurately and meet agreed deadlines.
• Ability to collaborate with teammates while managing assigned work independently.
• Interest in sales operations, business analytics or revenue management.
• Exposure to CRM platforms such as Salesforce, Microsoft Dynamics or similar tools.
• Experience with Power BI, Tableau or another reporting and visualization platform.

Responsibilities

• Turn data into useful insights by preparing reports showing pipeline, bookings, revenue and seller productivity.
• Review sales results to identify trends, changes and data issues.
• Summarize findings so sales teams understand what the data means.
• Compare actual results with forecasts and highlight differences.
• Help maintain information used for sales planning and forecasting.
• Collect and organize data from agreed systems and business sources.
• Support budgeting, expense tracking and financial variance reviews.
• Complete recurring reporting activities accurately and by deadlines.
• Update dashboards, reports and trackers used by sales teams.
• Review CRM records and resolve data gaps.
• Follow documented data standards and reporting processes.
• Test report updates and confirm information displays as expected.
• Work with sales, finance and operations teams to understand reporting needs.
• Document recurring processes so information is clear and easy to follow.
• Gather feedback and suggest improvements to reports and workflows.
• Use collaboration and AI-enabled productivity tools responsibly to organize and analyze information.
• Build knowledge of sales operations, business analytics and consulting practices.
• Learn from experienced colleagues through coaching and hands-on assignments.
• Strengthen skills in data analysis, reporting and business communication.
• Take on greater responsibility as knowledge grows.

Education

Bachelor’s degree or equivalent

Associate degree

Tools

Salesforce

Microsoft Dynamics

Power BI

Tableau

Job description

Kyndryl's Early Career Consult Program seeks a Sales Operations Associate to turn data into clear insights and support planning, forecasting and CRM data quality. You'll build reports, dashboards and collaborate across sales, finance and operations to improve processes.

You'll gain hands-on experience with enterprise reporting tools and learn to communicate data effectively to diverse audiences while growing in sales operations, business analytics and consulting paths.