Sales & AI Operations

Thrive; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Smart and Diverse Environment

Paid Annual Leave and Holidays

A Learning Company

401K and Company Match

Comprehensive Benefits Package

Annual Company Events

Flexible Schedules

New Employee Referral Program

Job summary

Thrive is seeking a data-driven Sales Operations & AI Automation professional to own analytics, reporting, and AI agent workflows. You will connect CRM, email, calling tools, and data sources to deliver measurable improvements in rep productivity and pipeline health.

You will leverage SQL, Python, and BI tools to automate dashboards and generate actionable insights for CROs and sales leaders. A strong collaboration with sales leadership is essential to drive change and scale impact.

Qualifications

• Hands-on experience building AI agent workflows or automations.
• Salesforce reporting and workflow setup experience.
• Ability to turn messy data into actionable insight.
• Experience with territory planning, account segmentation, or capacity modeling.
• Strong project management and ability to scope, build, and ship solutions.

Responsibilities

• Own sales analytics and reporting, and build AI agent workflows to automate manual work.
• Build dashboards and reports used by leaders to decide on strategy.
• Analyze territory capacity, coverage, and rep productivity to identify opportunities.
• Partner with sales leadership to translate business problems into automated solutions.
• Maintain CRM data quality and document workflows for repeatability.

Skills

AI automations

Salesforce

Data analysis

Territory planning

Project management

Sales operations

SQL

Python

LLM workflows

Dashboard prototyping

Executive communication

Tools

Tableau

Looker

Power BI

n8n

Zapier

Make

Hatz

Python

Job description

• This role sits at the intersection of sales operations and AI-driven process design. You will own sales analytics and reporting, and you will build AI agent workflows that automate manual work and improve rep and team performance. You need to be sharp with data and comfortable building tools, not just requesting them
• Sales Operations:
• Sales operations, reporting pipeline, forecast, conversion rates, win rates, quota attainment, and rep productivity metrics
• Build dashboards and reports that leaders use to make decisions
• Analyze territory capacity and coverage to identify white space, overloaded reps, and underutilized segments
• Support account segmentation and territory design using data (firmographics, account potential, historical performance)
• Identify process breakdowns and inefficiencies across the sales cycle using data, not guesswork
• Partner with sales leadership to translate business problems into automated solutions
• Maintain and improve CRM data quality and workflow logic
• Document workflows and processes so they are repeatable and maintainable
• AI Automation and Agent Workflows:
• Build AI agents and automations that improve Sales Ops execution: data capture, call and meeting summaries, follow-up drafting, account research, deal risk flags, and forecast narrative support
• Create multi-step agent workflows that connect CRM, email, calling tools, and data sources
• Own an AI automation backlog and ship improvements weekly based on measurable impact
• Define guardrails: where humans must approve, what gets logged to CRM, and how we prevent bad data from spreading
• Monitor performance (accuracy, adoption, time saved, pipeline impact) and continuously iterate
• Analytics and Insights:
• Automate dashboards and reporting for pipeline health, funnel conversion and rep activity, attainment
• Diagnose bottlenecks and quantify impact, then deploy AI or process changes to fix them
• Track ROI of automations: hours saved, speed-to-lead, conversion lift, data completeness, forecast variance
• Deliver clear insights to CRO and sales leaders with recommended actions
• Sales operations only create value when insight turns into action. This role closes that gap by pairing sharp analytics with the automation to act on it fast

Benefits

• Smart and Diverse Environment
• Paid Annual Leave and Holidays
• A Learning Company
• 401K and Company Match
• Comprehensive Benefits Package
• Annual Company Events
• Flexible Schedules
• New Employee Referral Program

Requirements

• Hands-on experience building AI agent workflows or automations (tools like n8n, Zapier, Make, Hatz, or similar; prompt engineering experience a plus)
• Salesforce experience including reporting and workflow/automation setup
• Proven ability to turn messy data into clear, actionable insight
• Experience with territory planning, account segmentation, or capacity modeling
• Strong project management skills. You can scope a problem, build a solution, and ship it without heavy oversight
• Comfortable driving change with sales leadership and reps
• 3+ year in sales operations, revenue operations, or business analytics
• Strong SQL and Excel/spreadsheet skills. Experience with BI tools (Tableau, Looker, Power BI) required
• Python and API integration experience
• Experience designing human-in-the-loop workflows and evaluation methods for LLM outputs
• You are naturally curious about data and naturally impatient with manual work
• You have built something before, a dashboard, a bot, an automated workflow, that measurably saved time or improved a number leadership cared about
• You can explain a complex analysis in one sentence to a VP