Sales Agent

Ignition Group; Lexington (KY); Remote; USD 40,000 - 78,000; Full time

Benefits offered by this job

Paid training

Benefits

Uncapped commission

Work from home

Job summary

Ignition CX is hiring for a Remote Inbound Sales Representative (W-2) to support nationally recognized brands. You will handle inbound inquiries, identify customer needs, and close sales from a fully remote, home-based setup.

The role offers a $10/hour base after training, uncapped commissions, paid training, benefits, and a four-week onboarding program. A BYOE environment and flexible remote work are provided.

Qualifications

• Remote inbound role with no cold calling
• Paid training and comprehensive benefits
• Must complete pre-employment screenings, including background and drug testing

Responsibilities

• Handle inbound customer inquiries about TV, internet, phone services
• Identify needs and recommend suitable products and solutions
• Close sales with a consultative approach
• Complete a four-week remote onboarding and sales certification
• Participate in ongoing coaching with Team Leader
• Maintain a full-time 40-hour schedule in a remote setting

Skills

Customer service

Communication

Problem solving

Multitasking

Computer skills

Tools

BYOE (Bring Your Own Equipment)

Windows 11

High-speed Internet

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Lexington, KY, US

Remote Inbound Sales Representative (W-2)

$10/Hour Base Pay + Uncapped Commission

Paid Training | Benefits | No Cold Calling | Work From Home

Looking for a remote career with real earning potential?

Ignition CX is hiring full-time Remote Inbound Sales Representatives to support nationally recognised telecommunications and home service brands. This is a W-2 employee position with paid training, comprehensive benefits, and uncapped commission opportunities.

You will assist customers who contact us directly, helping them select products and services that best meet their needs. There is no cold calling required.

Whether you have previous sales experience or are looking to transition from customer service, retail, hospitality, or another customer-facing role, we provide the training and support needed to succeed.

What You’ll Do

• Handle inbound customer enquiries relating to TV, internet, phone, and related services
• Identify customer needs and recommend suitable products and solutions
• Close sales using a consultative and customer-focused approach
• Complete a paid four-week remote onboarding and sales certification programme
• Participate in ongoing coaching and development with your Team Leader
• Work a full-time 40-hour schedule in a performance-focused remote environment

What We Offer

Competitive Earnings

• $10.00 per hour base pay after training
• Uncapped commission opportunities
• Average performers earn significantly above base pay through commission
• Top performers regularly earn $60,000+ annually

Paid Training

• $12.50 per hour during training
• Fully remote onboarding and certification programme
• Earn commission while learning
• Medical, dental, and vision coverage
• 401(k) with company match
• Company-paid life and disability insurance
• Employee Assistance Programme (EAP)
• Earned Wage Access
• Paid time off

Work-Life Balance

• Fully remote work environment
• Four weekdays plus one weekend day after training
• All shifts conclude by 8:00 PM EST
• Weekly and monthly performance incentives
• Sales contests and rewards
• Ongoing coaching and development opportunities
• Internal advancement opportunities

Who We’re Looking For

We are seeking motivated individuals who:

• Enjoy helping customers and solving problems
• Have strong communication and interpersonal skills
• Are coachable and eager to learn
• Thrive in goal-oriented environments
• Demonstrate resilience and professionalism
• Can effectively multitask using multiple computer applications
• Have basic to intermediate computer skills

Previous sales experience is preferred but not required. Candidates without direct sales experience should demonstrate strong customer service, persuasion, communication, and goal-oriented experience.

Applicants must successfully complete all required pre-employment screenings, including background and drug screening where applicable.

This is a Bring Your Own Equipment (BYOE) position.

Applicants Must Have

• Windows 11 computer
• Reliable high-speed internet connection
• USB headset
• Quiet, professional workspace free from distractions

Company equipment is not provided.

About Ignition CX

Ignition CX is part of Ignition Group, a global leader in customer acquisition, sales, marketing, and customer experience solutions. Since 2002, we have partnered with leading brands across telecommunications, finance, retail, and technology sectors.

We are proud to have maintained Silver Status in the Deloitte Best Company to Work For Survey since 2016, reflecting our commitment to our people, performance, and culture.

Ignition CX is an equal opportunity employer. Reasonable accommodations are available throughout the recruitment process for qualified individuals with disabilities.