Sales Advisor

Baker Hughes; Sugar Land (TX); On-site; USD 160,000 - 220,000; Full time

Benefits offered by this job

Comprehensive health and wellness

Training and professional development

Financial and retirement benefits

Life insurance and disability coverage

Additional voluntary benefits

Job summary

Baker Hughes is seeking a Lead Sales Advisor in Downstream Chemicals to drive process technology excellence across Texas/Gulf Coast. You will lead technical support for refining accounts, shape job programs, and mentor teams while ensuring safe, compliant service delivery.

You will travel up to 50%, engage with customers at multiple levels, and coordinate with cross‑functional teams to improve plant performance and reliability.

Qualifications

• Bachelor’s degree in Engineering (Chemical Engineering preferred).
• Minimum 15+ years of downstream refining experience, including 10+ years in refining process applications.
• 10+ years of field, operations, or application support experience within refining process technologies.
• Willingness to travel up to 50% based on customer and operational needs.
• Ability to communicate complex technical concepts clearly to diverse audiences.

Responsibilities

• Lead technical support for downstream refining accounts across assigned regions, from pre‑planning to post‑job analysis.
• Collaborate with Service Delivery, Sales and Technology teams to design technical job programs with risk mitigation.
• Provide on‑demand technical support for process applications and chemical treatments.
• Build strong relationships with customer stakeholders at corporate and field levels.
• Identify opportunities and drive technical projects and value‑creation with field teams.
• Represent Baker Hughes at industry forums, conferences, and technical committees.
• Conduct technical audits and health checks for assigned accounts to ensure compliance.
• Support field deployment and validation of new technologies with Operations and Technology teams.
• Deliver technical presentations and training for customers and field personnel.

Skills

Technical leadership

Customer engagement

Communication skills

Travel readiness

Mentorship

Education

Bachelor's degree in Engineering

Job description

Are you passionate about driving process technology excellence in downstream refining? Do you enjoy solving complex technical challenges and partnering with customers to optimize refining operations?

Partnering with the Best

Baker Hughes is a global energy technology leader delivering advanced chemical and process solutions that enhance refining performance, reliability, and safety. Our Downstream Chemicals team supports customers across the industry by deploying innovative process technologies, delivering high‑quality service, and ensuring operational excellence. We are committed to customer success, continuous improvement, and delivering measurable value across the refining value chain.

Fueling Your Passion

As a Sales Advisor within Downstream Chemicals Service Delivery, you will provide advanced technical support across assigned accounts within Texas/Gulf Coast regions. You will serve as a field subject matter expert (SME) for process technologies and applications, supporting customers in optimizing major crude process units, chemical treatment programs, and operational performance. Your leadership will influence job planning, execution, analysis, and continuous improvement, ensuring safe, reliable, and compliant service delivery.

As a Sales Advisor, you will be responsible for:

• Leading technical support efforts for existing and new downstream refining accounts across assigned accounts, ensuring flawless execution from pre‑planning through post‑job analysis.
• Collaborating closely with Service Delivery, Sales, and Technology teams to design technical job programs, including risk mitigation and performance optimization strategies.
• Providing on‑demand technical support for process applications, including recommendations for new or enhanced chemical treatment programs.
• Building strong, trusting relationships with key customer stakeholders at both the corporate and field levels.
• Identifying opportunities and collaborating with field teams to drive technical projects, innovative solutions, and value‑creation initiatives.
• Participating in industry forums, conferences, and technical committees as a representative of Baker Hughes.
• Conducting annual technical audits and health checks for assigned accounts to ensure compliance and operational integrity.
• Supporting Operations, Technology, and Manufacturing teams with process chemistry portfolio needs, including deployment and field validation of new technologies.
• Delivering technical presentations and training sessions for customers, field personnel, and internal teams.
• Performing job hazard and incident potential assessments to ensure safe application of process technologies.
• Supporting field incident reviews and participating in investigations as required to ensure full end‑to‑end analysis and corrective actions.
• Leading special projects, product line initiatives, and other responsibilities assigned by the business.

To be successful in this role you will:

• Have a Bachelor’s degree in Engineering; Chemical Engineering preferred.
• Have a minimum of 15+ years of downstream refining experience, including 10+ years in refining process applications.
• Possess strong knowledge of crude process units, related chemical technologies, digital tools, and applicable industry standards.
• Have 10+ years of field, operations, or application support experience within refining process technologies.
• Be capable of working independently while collaborating effectively within multi‑disciplinary teams.
• Communicate complex technical concepts clearly and concisely to audiences at all experience levels, both verbally and in writing.
• Be willing to travel up to 50% based on customer and operational needs.
• Provide technical mentorship and support for developing team members.
• Be available for on‑call support outside of normal business hours.
• Demonstrate the ability to lead, plan, coordinate, and deliver projects and programs successfully.

Desired Characteristics

• Strong technical leadership in downstream process technologies and chemical applications.
• Experience engaging customers at strategic and operational levels to influence decision‑making.
• Proven ability to guide field personnel, mentor technical teams, and support talent development.
• High proficiency in process diagnostics, application troubleshooting, and performance optimization.
• Strong presentation skills with the ability to convey technical content to customers and internal stakeholders.
• Ability to manage multiple priorities while working across multi‑regional teams.
• Structured, self‑driven approach with strong analytical and problem‑solving capabilities.

Reporting Line

This role typically reports to the Service Delivery Technology Leader – Downstream Chemicals or designated regional leader.

Work in a Way That Works for You

This is a customer‑focused technical leadership role requiring flexibility in travel, on‑call support, and field engagement. Work schedules may be adjusted to align with customer operations, outage planning, and technical service needs.

Working with Us

At Baker Hughes, our people are the core of our success. We foster an inclusive, collaborative, and safety‑focused environment where innovation, continuous learning, and career growth are encouraged.

Working for You

We provide a competitive compensation and benefits package that supports your well‑being and long‑term development, including:

• Comprehensive health and wellness programs
• Training and professional development opportunities
• Financial and retirement benefits
• Life insurance and disability coverage
• Additional voluntary benefits

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

The Baker Hughes internal title for this role is:

Sales Senior Advisor - Sales Enabler

About Us

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you!

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.