Sales Administrator Hyatt Place Wilmington Riverfront

Hyatt Place- Riverfront Wilmington; Wilmington (DE); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with Match

PTO & Holidays

Disability & Maternity Leave

Life Insurance

Tickets At Work

Tuition Reimbursement

Training Programs

Employee Assistance

Verizon Discount

Job summary

Hyatt Place Wilmington Riverfront is seeking a Sales Administrator to support group blocks, small meetings, and internal communications. The role involves coordinating sales activities, processing proposals and contracts, and assisting the Sales Manager and Director of Sales to meet revenue goals.

Responsibilities include site inspections, familiarization tours, trade shows, and ensuring clear communication to operations through Event Plans and BEOs.

Qualifications

• High school diploma or equivalent required.
• Hospitality and/or customer service experience preferred.
• Must be organized and detail oriented.
• Typing and computer skills required.
• A valid driver’s license is required.
• Availability to work weekends, holidays, and nights.

Responsibilities

• Care for booked group business, small meetings and internal communications.
• Coordinate and support all aspects of sales activities including inquiries, leads, proposals, contracts, and blocking space.
• Process proposals and contracts and follow up within 48 hours.
• Know room rates, packages, discounts, and promotions.
• Participate in site inspections and trade shows to promote the hotel.
• Lead internal communication via Event Plans, BEOs, Resumes and related docs.
• Perform all other duties as assigned.

Skills

Communication skills

Organizational skills

Detail oriented

Typing

Computer skills

Customer service experience

Education

High school diploma or equivalent

Job description

The Hyatt Place Wilmington Riverfront is hiring a Sales Administrator!Responsibilities and DutiesThe Sales Administrator is responsible for caring for the booked group business, small meetings and internal communication.Coordinate and support all aspects of sales activities including taking initial inquiries, generating leads, proposals, referrals, contracts, blocking space, etc.Provides Sales Manager(s) and Director of Sales assistance in group block and catering revenue goals by developing and implementing strategies for selling available space and hotel rooms to groups and local communities.Complete outside sales calls as directed by Director of Sales.Process proposals and contracts as required and follow up within forty either (48) hours. Process returns of contracts and distribute through proper channels internally.Have knowledge of room rates, packages, discounts, and promotions.Participate in site inspections, familiarization tours, trade shows, and functions within the hotel. Identify the needs of each guest and provide relevant information regarding hotel policies, services, and amenities.Lead internal communication via Event Plans, BEO's, Resumes and all other communication necessary to bridge the group bookings to the operational teams.Perform all other duties as assigned.Offering over 20 years of experience, Onix Hospitality currently owns and manages eight award-winning, top-performing hotels in the Mid-Atlantic region and Florida, operating over 1,000 hotel rooms across its growing portfolio and serving more than half million customers annually. We are currently looking for a Sales Administrator to join our team!Onix Hospitality rewards it’s employees for their hard work and dedication to providing the best service possible, with a wide-range of benefits and perks to show we care.BENEFITS AND PERKS WE OFFERBenefitsCompetitive SalaryAffordable Medical, Dental, and Vision Benefits for You & Your Family401k Retirement With Company MatchFlexible Spending Accounts (FSA)Paid Time Off & Paid HolidaysShort-term Disability and Maternity Leave Options, Personal and Family Medical LeaveCompany provided Life Insurance and Long Term Disability CoverageEmployee Perks ProgramTickets At Work for Discounted Entertainment Tickets!Tuition ReimbursementIn Facility Training/Inservice ProgramsEmployee Assistance ProgramFree Will/Estate Preparation ServicesOptional Legal & Identity Protection ServicesVerizon Wireless DiscountHigh school diploma or equivalent required.Hospitality and/or customer service experience preferred.Must be able to communicate effectively, be polite, courteous, and responsive to our guests.Must be organized and detail oriented.Typing and computer skills required.A valid driver’s license is required.Availability to work when needed, including weekends, holidays, and nights.